Description
Summary:
We are seeking a hands-on AI Operations Specialist to build and scale AI-driven workflows, design, test, and deploy AI agents and automations.
Highlights:
1. Build and scale AI-driven workflows and automations
2. Rapidly design, test, and deploy AI agents and reusable skills
3. Work independently to identify and build AI-enabled solutions
Position Overview
We are hiring an **AI Operations Specialist** to help build and scale AI\-driven workflows across a fast\-growing operations organization.
This is a hands\-on builder role for someone who can rapidly design, test, and deploy AI agents, automations, and reusable “skills” using tools like **Claude, Zapier, OpenAI, n8n, Make, and related AI platforms**.
The ideal candidate is highly practical, fast\-moving, and comfortable turning messy business processes into scalable AI\-enabled workflows. This person should be able to work independently, identify automation opportunities, and quickly build working solutions.
**Requirements**
AI Agent \& Skill Building* Build AI agents, automations, and reusable “skills” that reduce manual work
* Rapidly prototype and deploy workflow automations using Claude, Zapier, n8n, Make, OpenAI, and similar tools
* Create AI\-powered processes that support operations, administration, research, reporting, and internal workflows
* Integrate AI tools with existing business systems through APIs, webhooks, and automation platforms
Workflow Automation* Identify repetitive manual workflows that can be automated or AI\-assisted
* Map business processes and redesign them into scalable automated workflows
* Build repeatable systems that can be reused across teams and departments
* Improve speed, accuracy, and consistency of operational processes
AI Implementation \& Optimization* Test, evaluate, and improve AI agents and automations based on output quality and reliability
* Troubleshoot automation failures and improve workflow performance
* Document workflows, prompts, logic, and system instructions clearly
* Stay current on new AI tools and recommend practical ways to implement them
Cross\-Functional Support* Work with business and operations teams to understand pain points and translate them into AI solutions
* Train non\-technical team members on how to use AI tools and workflows
* Serve as an internal AI automation expert and help drive adoption across the organization
Required Qualifications* 3\+ years of experience in AI automation, workflow automation, operations, technical implementation, or related roles
* Strong hands\-on experience with **Claude**
* Strong hands\-on experience with **Zapier**
* Experience building AI agents, automations, or reusable AI workflows
* Familiarity with tools such as OpenAI, ChatGPT, n8n, Make, Airtable, Google Workspace, APIs, webhooks, or similar platforms
* Ability to quickly turn business requirements into working AI\-enabled solutions
* Strong process\-mapping and problem\-solving skills
* Excellent documentation and communication skills
* Comfortable working independently in a fast\-moving environment
Preferred Qualifications* Experience building Claude skills, custom GPTs, AI agents, or agentic workflows
* Experience with API integrations and webhook\-based automations
* Experience using no\-code/low\-code automation platforms
* Basic scripting experience with Python or JavaScript
* Experience supporting U.S.\-based teams or distributed teams
* Background in operations, business systems, productivity automation, or internal tools
Interview Requirement
As part of the interview process, candidates must submit or walk through **an example of a skill, agent, or automation you have personally built**.
The example should ideally include:
* What problem it solved
* Tools used
* Workflow or agent logic
* Business impact or time saved
* Screenshots, demo, Loom video, or live walkthrough if available
What Success Looks Like* AI agents and automations are built quickly and used by the team
* Manual operational work is meaningfully reduced
* Reusable workflows and skills are documented and scalable
* Teams adopt AI tools more effectively
* The company develops a strong foundation for AI\-enabled operations