Job Summary: We are looking for a Cybersecurity Service Delivery Manager with an end-to-end view of cybersecurity and experience managing customer relationships and service delivery, with a strong focus on customer satisfaction and business continuity. Key Highlights: 1. Lead the full cybersecurity service delivery lifecycle 2. Manage customer relationships and strategic needs 3. Ensure quality and continuous improvement in service delivery Langreo, Malaga Senior Cybersecurity Lead Job Description Hi! We are CAPGEMINI We are fortunate to work in a sector that leads the evolution toward a sustainable and inclusive future: **TECHNOLOGY** — the catalyst for so many solutions we need now more than ever. **We are 300,000 PEOPLE** worldwide, united by the same passion. No matter where we are — at home, in the office, or thousands of kilometers apart — we know that **OUR WORK MATTERS.** No matter where we are in life, **WE ARE DIVERSE** — in age, gender, ancestry, family structure… We have been certified as a Diversity and **ETHICAL COMPANY** for over 10 consecutive years! Whether you’re in a growth phase — constantly **LEARNING** and **TRAINING**, or you need stability and value **FLEXIBILITY**, work-life balance, and tax and social benefits to harmonize your personal and professional life — we’ve got you covered. What matters is that you feel **you are exactly where you need to be to achieve the future you want.** Every project COUNTS. Would you like to join CAPGEMINI? Job Description: **We are seeking a Cybersecurity Service Delivery Manager with an end-to-end view of cybersecurity and solid experience managing customer relationships and service delivery. The ideal candidate will combine technical skills, analytical capability, and a strong focus on customer satisfaction and business continuity.** **You must be able to lead the full service delivery lifecycle**, ensuring SLAs are met, KPIs reflect operational excellence, and cybersecurity solutions align with each client’s strategic needs. Key Responsibilities: * Define and manage SLAs with customers. * Monitor and analyze KPIs to ensure quality standards. * Manage customer relationships by understanding their business, risks, and needs. * Communicate effectively, translating technical concepts into business language. * Collaborate with other departments to integrate cybersecurity services into the overall strategy. * Ensure quality and continuous improvement in service delivery. * Manage budgets associated with cybersecurity services. What You’ll Love About Working Here: We offer a comprehensive portfolio of Development and Work-Life Balance initiatives, including but not limited to: * Onboarding support through our Buddies program. * 24 vacation days + 2 personal days + December 24 and 31 + option to purchase up to 7 additional vacation days per year. * Continuous learning: access to MyLearning, Capgemini University, Digital Campuses, and Professional Communities. You’ll also have access to platforms such as Coursera, Udemy, Pluralsight, Harvard Manager Mentor, and Education First for language learning (English, French, German, etc.) — among others! * FlexAbroad: the possibility to work remotely from another country for up to 45 days. **Why Capgemini?** Capgemini is a global leader in transforming and managing clients’ businesses by harnessing the full power of technology. Our purpose is to drive an inclusive and sustainable future through technology and the energy of those who build it. We are a responsible and diverse company, a leading international provider of IT and Engineering services, with over 360,000 professionals across 50+ countries. With a strong 55-year heritage and broad industry expertise, clients trust Capgemini to address their full business needs — from strategy and design to operations — powered by the fast-moving and innovative worlds of cloud, data, AI, connectivity, software, platforms, and digital engineering. In 2022, the Group reported global revenues of €22 billion. **Rewrite your future. Join the team!** Ref. code 396990-es_ES Posted on 28 Jan 2026 Experience level Experienced Professionals Contract type Permanent Location Langreo, Malaga Business unit Cloud Infrastructure Services Brand Capgemini Professional communities Cybersecurity