Summary: This role involves ensuring accurate and timely financial flows, managing customer payments and partner payouts, and contributing to process improvements within a dynamic FinOps team. Highlights: 1. Opportunity to make a real impact on bookings, money, and customers 2. Gain a strong understanding of how a marketplace operates 3. Join an international team in a fast-growing scale-up environment **About our Crew** ------------------ **Click\&Boat** is a rental platform product of **Boats Group,** the fastest\-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling \& renting boats easy. We spend each day surrounded by 500,000 boats from across the globe! **Click\&Boat is the European leader in boat rentals**. Our marketplace makes boating accessible around the world, from a day trip to a week\-long adventure, while enabling private and professional boat owners to generate additional income through rentals. To support this growth, we are hiring an **Account Manager** to join a dynamic team in our Barcelona office and continue building a world\-class, creative organization by finding the best talent for our incredible culture. **About the role** ------------------ This role will give you a strong connection to the real business: bookings, payments, owners, customers. You will join the **FinOps team**, which sits at the crossroads of **Operations, Payments and Customer Experience**. Your job is not accounting, not FP\&A, not payroll, it’s making sure **money flows correctly, on time, and without friction**. You will work daily with our operational teams: * **Supply** (boat owners) * **Sales** (tenants \& bookings) * **Customer Care** (after\-sales, incidents, changes) **Your mission** ---------------- ###### **Operations \& Cash Management ( 60%)** You’ll be at the heart of daily operations: * Review and manage customer payments and partner payouts * Handle booking changes (modifications, cancellations) * Ensure commissions, amounts and currencies are correct * Supervise daily payment flows handled by interns * Resolve complex or high\-impact cases that don’t fit standard procedures * Validate large payment batches and exceptional transfers This is a role for someone who likes numbers \+ problem\-solving, not repetitive accounting. ###### **Reporting \& Analysis ( 20%)** Once the operational basics are mastered, you’ll also: * Prepare simple, meaningful **KPIs** (cash flows, disputes, cancellations…) * Own **monthly reconciliations** * Contribute to monthly closing tasks related to tenants \& owners balances ###### **️ Process improvement \& projects ( 10%)** * Identify friction points in payment or reconciliation processes * Help automate and simplify manual workflows * Document processes and update internal knowledge base ###### **Team support \& coordination ( 10%)** * Train and support finance interns * Act as a reference point on operational topics **Who are we looking for?** --------------------------- ###### **This role is for you if:** * You have 2–3 years of experience, ideally in operations, admin, finance ops, payroll, data, customer ops, or a startup environment * You like numbers, even if you’re not a “finance profile” * You enjoy solving concrete problems, not theoretical models * You’re comfortable working with Excel and data * You like interacting with different teams and explaining things clearly * You’re reliable, structured, and detail\-oriented * You are proficient in English; Spanish or French are a big plus. ###### **Mindset matters more than background** We’re looking for someone who is: * Dynamic \& proactive * Curious and open\-minded * Comfortable communicating * Naturally problem\-oriented * Happy to start very operational and grow over time ### **Why Join Us?** * **Real impact:** you’ll work on real bookings, real money, real customers * **Business exposure**: strong understanding of how a marketplace actually runs * **International team**: daily interactions across countries and cultures * **Dynamic scale\-up environment:** you will be able to join a fast\-growing company, with high ambitions and ready to become the number one boat rental platform worldwide. * **Superb work atmosphere:** you'll be able to work in a modern coworking based in Poblenou, with big rooftop with view over the Sagrada Familia, and a 20\-minutes walk to the beach. * **Extra Perks:** training opportunities, lunch vouchers, gym memberships, team events, and more.