Summary: The Global Senior Project & Process Manager, based in Madrid, coordinates cross-functional rollouts within the Advertising team and supports the implementation of new frameworks and processes. Highlights: 1. Manage and coordinate cross-functional rollouts within Advertising team 2. Drive operational excellence and strategic initiative execution 3. Develop and execute strategic projects for the Advertising function **Global Senior Project \& Process Manager** ============================================ Brand: Avolta Country: ES Location: Madrid Office Job Type: Indefinite At Avolta (SIX: AVOL), our people are at the driving force behind our success. With a team of over 76,000 individuals representing more than 150 nationalities, we are a truly global company driven by passion, innovation, and excellence. Born from the combination of Dufry and Autogrill, Avolta is redefining the travel experience through the dedication and expertise of our diverse workforce. Across 73 countries and 1,000 locations, our teams bring energy, creativity, and commitment to delivering world\-class travel retail and food \& beverage experiences. We operate across multiple channels \- including airports, motorways, cruise ships, ports, railways, and more \- offering endless opportunities for collaboration and growth. Our people are empowered to make an impact, supported by a culture that values teamwork, development, and innovation. Sustainability and social responsibility are embedded in our strategy, ensuring we grow in a way that benefits both our employees and the communities we serve. Are you looking for a dynamic, international career where your contributions truly matter? Join Avolta and be part of a team that’s shaping the future of travel \- together. **PURPOSE OF THE ROLE** The Project \& Process Manager, based in Madrid and reporting to the Global Head of Business Operations, plays a key role in managing and coordinating cross‑functional rollouts within the Advertising team. This position supports the implementation of new frameworks, capabilities, tools, and processes, ensuring timely, structured, and effective delivery across the organization. The role holder will drive follow‑up on critical actions, foster alignment across multiple stakeholders and teams, and actively contribute to embedding a culture of operational excellence, enabling consistent, efficient, and high‑impact execution of strategic initiatives. **KEY RESPONSIBILITIES** * Support the development and execution of strategic projects across the Advertising function, including go‑to‑market planning and cross‑functional coordination, to ensure the timely delivery of business initiatives and the rollout of new capabilities * Ensure rigorous follow‑up on key actions by tracking progress, identifying risks, and driving accountability across teams * Foster strong alignment and collaboration among diverse stakeholders, acting as a key connector between functions and facilitating effective decision‑making * Identify, design, and implement process improvements to enhance operational efficiency, scalability, and overall effectiveness * Prepare and deliver clear, concise project documentation, status updates, and executive‑level presentations for leadership and key stakeholders * Leverage travel retail and F\&B industry trends, benchmarks, and best practices to continuously improve processes and drive transformation, efficiency, and innovation **WHAT WE ARE LOOKING FOR** * Proven experience in PMO, project management, or business operations roles * Strong communication and organizational skills, with the ability to influence stakeholders and drive outcomes without formal authority * Demonstrated ability to work effectively across functions while managing multiple priorities in parallel * Structured, detail‑oriented, and proactive approach to problem‑solving and execution * Hands‑on experience with project management tools and methodologies * Exposure to consulting environments, large organizations, or fast‑paced, dynamic settings is a plus * Proficient in English *Due to certain email system settings, some of our messages may occasionally land in your junk or spam folder. To ensure you don’t miss any important updates regarding your application, please check these folders regularly and mark our emails as ‘Not Spam’ if needed.* *We look forward to connecting with you soon!*