Would you like to work as a **Customer Service Agent** in a leading company in the fitness sector, with opportunities for growth and professional development in a rapidly expanding network of gyms? Join **Synergym** and become part of our mission to improve people's lives through quality fitness in the northern area! ### **Why work at Synergym?** At **Synergym**, we believe our team is the key to success. We want you to enjoy your job and feel part of a family that shares the same passion: helping our members achieve their goals. Here’s what we offer: **Positive and collaborative work environment:** You’ll join a dynamic, cheerful, and committed team where camaraderie and motivation are essential. **Continuous professional development:** We invest in your growth. We provide constant training so you can improve your skills and keep evolving. **Projects with impact:** Your work will have a direct effect on member satisfaction and retention, helping make their experience at Synergym unique. **Autonomy and trust:** We trust you from day one. You’ll have the freedom to contribute your ideas and solutions, always supported by the team. ### **What will be your role as a Customer Service Agent?** Your mission will be to **provide excellent and personalized service to our members**, ensuring every interaction reflects Synergym’s values. You’ll be the first point of contact, resolving inquiries, handling requests, and conveying the positive energy that defines us. ### **What will you be responsible for?** **Personalized service:** Assist members digitally, promptly and empathetically answering questions and managing issues. **Administrative management:** Handle memberships, cancellations, reservations, and data updates in our systems. **Operational support:** Collaborate with other departments to ensure the smooth operation of the club. **Compliance with procedures:** Maintain the quality and service standards defined by the company. ### **What will help you succeed at Synergym?** We’re looking for a **positive, solution-oriented person with a passion for customer service**, who enjoys helping others and knows how to work well in a team within a dynamic environment. **Minimum requirements:** Education: High school diploma or training related to customer service, administration, or similar. Professional experience: At least 1 year in a customer-facing role, preferably in service or retail environments. Communication skills: Active listening, empathy, and the ability to effectively resolve issues. Proactive attitude: Passion for fitness, attention to detail, and continuous improvement. ### **Join our mission** If you’re passionate about interacting with people, enjoy working in a team, and want to be part of a growing company, we’re waiting for you at Synergym! **Let’s Fit Together!**