### **Summary** As a Sales Representative at Novartis, you will promote our Immunology portfolio to customers, providing information and education that drives optimized patient outcomes. You will be one of the key drivers of customer engagement and sales performance, representing the face of our customer experience approach and building relationships that deliver value to customers and patients, ethically and compliantly driving sales growth. If you are passionate about scientific exchange and making a difference in healthcare, this is a great opportunity for you: join our commercial team and make a meaningful impact on our purpose of reimagining medicine, together! ### **About the Role** **Location:** Málaga or Córdoba – The territory covered will include Málaga, Córdoba, and Ceuta \#LI\-Onsite **Key Responsibilities:** * Drive competitive sales growth. * Personalize and organize customer and healthcare professional interaction tours, reflecting their preferences and leveraging available content and multiple engagement channels. * Foster commitment by collaborating with healthcare professionals to develop sustained collaboration with Novartis over time. * Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to customer needs and understanding their healthcare environment. * Leverage available data sources to dynamically create, prioritize, and adjust relevant engagement plans for territory, account, and customer. * Continuously share relevant insights with internal stakeholders to support the development of product- and indication-related content, campaigns, and engagement plans. * Contribute value-added actions for customers and patients. Collaborate effectively with cross-functional teams to design and implement solutions addressing unmet customer and patient needs. * Act with integrity and honesty, treating customers and colleagues transparently and respectfully with clear intent. When facing ethical dilemmas, do the right thing and speak up when things don’t seem right. Act in accordance with the Novartis Code of Ethics and Values and Behaviors. **Essential Requirements:** * University degree or training in life sciences; scientific background required. * Prior field sales experience in the pharmaceutical industry, with proven skills in negotiation and direct influence on customers. * In-depth knowledge of the hospital market, including specialty products, specialists, and account management. Specific experience in immunology (dermatology) is required. * Proven track record of commercial success, with consistent results in meeting and exceeding sales targets. * Strong negotiation, persuasion, and clear communication skills for complex information. Customer experience-focused approach, analytical ability to identify barriers and propose proactive solutions. * Fluent in Spanish. **Desirable Requirements:** * Experience in other commercial areas within the pharmaceutical industry (Marketing, Medical Affairs, etc.). **Benefits and Rewards:** Company pension plan, life and accident insurance, meal allowance or office cafeteria, flexible working hours. Please access our "Novartis Life Handbook" to learn about all the ways we can support your personal and professional development: Novartis Life Handbook. **Commitment to Diversity and Inclusion / EEO:** Novartis is committed to building an outstanding, inclusive work environment and diverse teams that represent the patients and communities we serve. **Why Novartis:** Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people\-and\-culture **Join our Novartis Network:** Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network **Benefits and Rewards:** Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits\-rewards Division International Business Unit Innovative Medicines Location Spain Site Málaga Company / Legal Entity ES19 (FCRS \= ES006\) Mizar Farmacéutica, S.L. Alternative Location 1 Córdoba, Spain Functional Area Sales Job Type Full time Employment Type Regular Shift Work No