Danish Customer Service Agent (Entry Level)

Description

**Location:** Remote (based in Greece) **Relocation:** Mandatory relocation to Greece (fully supported) **Language Requirements:** Danish (native or fluent) **Employment Type:** Full\-time ### **About the Role** Our respected client, a leading international organization operating in a fast\-paced, customer\-centric environment, is currently seeking **Danish\-speaking Customer Service Agents** to join their growing team. This is an **entry\-level position**, ideal for candidates looking to start or develop a career in customer support within an international setting. The role is **remote**, however candidates must **relocate and reside in Greece**, as per operational and contractual requirements. ### **Key Responsibilities** * Handle inbound customer inquiries via phone, email, and/or chat in **Danish** * Provide accurate, timely, and professional support regarding products and services * Resolve customer issues efficiently while ensuring high satisfaction levels * Document interactions and update customer records using internal systems * Follow company policies, quality standards, and data protection guidelines * Escalate complex cases to relevant internal departments when necessary ### **Candidate Profile** * Native or fluent **Danish speaker** * Good command of **English** (Level B2\) * No previous customer service experience required (training provided) * Strong communication and problem\-solving skills * Customer\-oriented mindset with attention to detail * Basic computer literacy and ability to work with multiple systems * Willingness to **relocate to Greece** and work remotely from there ### **What Our Client Offers** * Competitive salary package * Fully paid relocation support (including flight and accommodation assistance, where applicable) * Remote work setup once based in Greece * Paid training and continuous learning opportunities * International and multicultural working environment * Career development and internal mobility opportunities * Private health insurance and additional benefits ### **Application Process** Interested candidates who meet the language requirements and are open to relocating to Greece are encouraged to apply. All applications will be handled with strict confidentiality.