DUTTY MANAGER HOTEL 5*STARS

Description

Position Summary: We are seeking an Assistant Director to coordinate departments, support market strategies, lead teams, and ensure operational and service excellence at our luxury hotel. Key Highlights: 1. Comprehensive coordination and management of hotel operations 2. Team leadership and professional development 3. Focus on excellence, quality, and customer service ***Who Are We?*** Higuerón Resort is a real estate investment company specializing in hotel development and the management of leisure and wellness facilities. We promote luxury residences accompanied by an unparalleled lifestyle, committed to quality, sustainability, and innovation. Since 1990, Higuerón Resort has focused on enhancing the community through iconic developments characterized by cutting-edge innovative design and rigorous selection of efficient high-quality materials. Responding to residents’ demands and aspirations, Higuerón Resort provides premium facilities and services aimed at delivering a unique lifestyle to enrich the community. ***What Is Our Mission?*** The Higuerón Resort team is united by an unwavering ambition to pursue the unimaginable. We see beyond conventional boundaries and break barriers to establish new standards for our industry, our customers, our communities, and ourselves. ***What Are We Looking For?*** We require an **ASSISTANT DIRECTOR**. ***Responsibilities:*** * Collaborate in coordinating and ensuring smooth operation across all hotel departments. * Guarantee excellent daily operations across all departments, fostering and maintaining constant communication among them. * Support senior management in implementing market strategies through continuous evaluation and review of active internal processes. * Jointly plan and prepare budgets with senior management and department heads, forecasting occupancy based on commercial policy, customer profile, expense projections, and staffing plans. * Implement new services and define proposals for improving existing services. * Ensure compliance with quality standards and procedures, guaranteeing excellence in customer service. * Lead the team, overseeing their professional development and continuous training. * Monitor staffing requirements planning. ***Requirements:*** \- Minimum 3 years’ experience in hotels of the same category. \- A professional with outstanding communication and leadership skills, capable of motivating and developing the team toward achieving results. \- Attention to detail and strong orientation toward customer service. \- Initiative and creativity to proactively propose improvement actions impacting economic performance and service quality. \- Professional English proficiency (additional languages are valued). ***We Offer:*** \- Permanent full-time contract. \- Competitive salary. \- Discounts and benefits for booking Hilton Hotels worldwide. \- 25% discount at our establishments. \- Reduced rates at Higuerón SportClub, our fitness and wellness center spanning over 700 m2. ❗ Join us and become part of an outstanding team. We’re eager to meet you! Will you miss this opportunity? Job Type: Full-time, Permanent Work Location: On-site