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Customer Service Agent
Indeed
Full-time
Onsite
No experience limit
No degree limit
Aldea as Pedridas, 12A, 15614 Pontedeume, A Coruña, Spain
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Description

Job Summary: Provides customer service and back-office management services to meet service requirements, including quotations and vehicle management. Key Highlights: 1. Hybrid work model with 1 day per week in the office 2. Excellent environment of trust, collaboration, and respect 3. Enhanced vacation policy and a half-day off on your birthday Are you interested in a professional change within a stable and growing automotive sector environment? Let us tell you about some of the **benefits** you’ll find at GT Motive: * **Hybrid work model**: We enjoy 1 day per week in the office to strengthen relationships and share a coffee with the team. * **Team**: We have outstanding professionals and an environment built on trust, collaboration, and respect. * **Vacations**: We enhance the statutory number of vacation days. * **Happy Day**: A half-day off on your birthday. **If this sounds like a place where you’d like to be, here’s more…** Your main mission will be to provide **customer service** and back-office management services to meet our service requirements. * Preparing quotations. * Performing verifications and registrations in the vehicle databases of our client portfolio. * Managing the vehicle fleet according to business rules for tire replacement. * Communicating with workshops via available channels to resolve daily incidents. * Indicating to our client portfolio the location of workshops based on the requested area. * Managing competitor tires. * Coordinating with workshops for collection of surplus tires. * Processing tire returns. * Handling various manufacturer programs as well as our company’s proprietary software. **What will make you stand out in this role?** * Valuable academic background: Vocational Training Certificate (CFGM or CFGS) in Administration. * **2 years’ experience** in roles such as telemarketer, customer service agent, contact center agent, or similar. * Solid knowledge of **Microsoft 365**, especially Excel, Outlook, and Teams. **At GT Motive, we bet on people who:** * Communicate effectively. * Are able to build relationships and work collaboratively in teams. * Are organized. * Demonstrate a clear commitment to quality in their work. **Do you see many similarities with your profile?** **GT Motive is your place!** Because every day we strive to be the most innovative company in Technology Solutions and SaaS within the automotive industry. We develop products for all of Europe and are part of the technology division of Solvd Group \- Allianz. We have a strong track record as a company and continue to grow. We believe in long-term projects and commitment, and we’re looking for people who share these values. The GT Motive team works in a coordinated way from any location, with flexibility and balance between personal, family, and professional life. **We can’t wait to meet you! Apply now and we’ll contact you as soon as possible!**

Source:  indeed View original post
David Muñoz
Indeed · HR

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