Sales Technician

Description

Position Summary: We are seeking a dynamic and student-oriented Sales Technician to manage recruitment and enrollment, ensuring an excellent experience from the first contact through university enrollment. Key Highlights: 1. Key role in student recruitment and enrollment. 2. Collaboration with sales, marketing, and administrative teams. 3. Continuous training and professional development. **Who We Are** UTAMED is an innovative online university. Our mission is to offer high-quality, flexible academic programs connected to the digital world, supporting our students’ personal and professional development. **Who We Are Looking For** We seek a dynamic, student-oriented Sales Technician with commercial skills to comprehensively manage the recruitment and enrollment process. This person will accompany prospective students from the first contact through enrollment at the university, providing close, professional, and personalized support. This role is critical to ensuring an excellent student experience, coordinating with sales, marketing, and administrative teams to achieve established recruitment goals. **Key Requirements** * Education in Administration, Marketing, Sales, or related fields. * Minimum of **1 year of experience in sales or customer service**, preferably in the education or services sector. * Proficiency in **CRM tools** for lead management and follow-up. * Ability to manage databases and maintain continuous prospect tracking. * Excellent verbal and written communication skills. * Goal- and target-oriented mindset. * Basic knowledge of enrollment processes and academic documentation. **We Especially Value** * Experience in telesales or digital recruitment processes. * Familiarity with academic programs or prior experience in online universities. * Ability to identify and propose improvements to recruitment and enrollment processes. * Proficiency in office software and educational management platforms. * Familiarity with digital marketing strategies applied to recruitment. * Knowledge of scholarships and educational financing options. * Intermediate level of English for handling international inquiries. **Your Main Responsibilities** * Respond to inquiries regarding academic programs and enrollment procedures. * Follow up on leads generated by marketing campaigns. * Advise prospective students about UTAMED’s academic offerings. * Address queries concerning requirements, documentation, and enrollment steps. * Register and keep the CRM lead database updated. * Make follow-up calls and send follow-up communications. * Manage the full registration and enrollment process. * Verify documentation and coordinate with administration to ensure correct enrollment. * Advise on available payment options, scholarships, and financial aid. * Generate daily, weekly, or monthly sales and follow-up reports. * Achieve set sales and recruitment targets. * Resolve incidents and inquiries throughout the pre-enrollment process. * Conduct post-enrollment follow-up to ensure student satisfaction and integration. * Coordinate recruitment campaigns with the marketing department. **What We Offer** * One day of remote work per week. * Rotating schedule every 6 weeks: Morning shift 09:30–18:30 / Afternoon shift 12:30–20:30. * Annual gross salary: €18,768. * Monthly performance-based incentives. * Stable project with real growth potential. * Continuous training and professional development. * Full-time position. * Intensive working schedule for two months per year (November and December). * Gym access. * Parking space. * The opportunity to contribute to the growth and experience of UTAMED’s future students. Position Type: Full-time, Permanent Contract Salary: Starting from €18,768.00 per year Work Location: On-site employment