Description
Job Summary:
We are seeking an Administrative Receptionist to handle comprehensive contract management, vehicle logistics, customer service, and administrative support at a flexible leasing branch.
Key Responsibilities:
1. Comprehensive vehicle and contract management
2. Direct and telephone customer service
3. Administrative and logistical support
Location: Malaga
Province: Málaga
Number of Vacancies: 1
Type of Offer: Job Opening
Responsibilities
Northgate is the ideal partner for companies and professionals who use vehicles as work tools. We are pioneers and leaders in Flexible Leasing in Spain. We provide end-to-end management of work vehicles so that professionals and companies can focus their efforts on their core business.
We currently need to hire an Administrative Receptionist for our Málaga branch. The specific responsibilities associated with this position are:
* Contract processing and cancellations for customers at the counter.
* Logistics management of vehicles, coordinated with Head Office and other branches.
* Telephone and in-person customer service.
* Requesting logistical movements.
* Coordinating vehicle deliveries and collections from customers.
* Managing the department’s filing system.
* Managing ITV (Technical Inspection of Vehicles), deliveries, collections, and appointments.
* Managing Occupational Health and Safety (PRL) at the branch.
* Notifying customers regarding vehicle collection, including new registrations and repaired vehicles, and managing vehicle replacements.
* Updating reports (e.g., pending orders, repaired vehicles, etc.).
* Managing warranties.
* Monitoring and managing accident reports, including their registration in the system.
* Supporting internal and external audits.
* Managing documentation.
* Supporting the commercial network in the region.
* Preparing customer offers.
* Sending offers.
* Managing and cleaning databases.
Requirements
Vocational Training Certificate (Intermediate or Advanced Level) in Administration and Finance, and/or at least two years’ experience in a similar role.
Advanced proficiency in MS Office.
Teamwork skills, including effective collaboration with remote colleagues.
Strong customer orientation.
Proactivity, agility, and efficiency in performing tasks.
Offer
Temporary contract to cover a long-term leave.
Working hours: Monday to Friday, 8:30 a.m. to 5:30 p.m., with a one-hour lunch break.
Summer schedule: Monday to Friday, 7:30 a.m. to 3:00 p.m., from late June until early September.
Excellent working environment.