UXR / Design Research

Description

Job Summary: We are seeking a UXR / Design Research professional with at least 5 years of experience to lead human-centered research within a digital ecosystem, generate strategic insights, and foster a user-centered culture. Key Highlights: 1. Lead research initiatives in a transforming digital environment. 2. Collaborate with Design, Product, and Data teams. 3. Promote a user-centered culture across the organization. DESCRIPTION ### **What we’re looking for…** A professional with at least 5 years of experience as a **UXR / Design Research** specialist to lead human-centered research initiatives within a transforming digital ecosystem. You will be responsible for generating strategic insights that enable the design of relevant, accessible, and user- and stakeholder-aligned digital experiences. You will join a collaborative environment, working closely with **Design, Product, and Data** teams to integrate research cross-functionally into decision-making processes. A high level of **English proficiency** is essential. ### **Specifically, your responsibilities will include:** * Design and execute qualitative and mixed-method research throughout the product lifecycle. * Identify user needs, pain points, and opportunities for improvement in digital experiences. * Translate findings into clear, actionable insights for multidisciplinary teams. * Facilitate workshops and collaborative sessions with stakeholders. * Promote a user-centered culture across the organization. ### **To succeed, you’ll need experience in…** * Solid experience in UX Research or Design Research within digital environments. * Ability to combine strategic thinking with hands-on execution. * Experience moderating interviews, usability tests, and co-creation activities. * Excellent storytelling and insight communication skills. * A collaborative, empathetic, and impact-driven mindset. * High-level English proficiency required to operate effectively in an international environment. * International research experience is valued. * Experience in pharma companies or international enterprise settings is also valued. ### **It would be great if you also…** * Have experience in the pharma sector or in international corporate environments. * Have a background in international research, having conducted projects targeting markets or users in other countries. * Are comfortable applying mixed methodologies—connecting qualitative findings with quantitative data in collaboration with Data teams. * Are passionate about research advocacy—contributing ideas to evangelize and strengthen the user-centered culture within the organization. ### **At Garaje, we value people who…** Take pride in their work, give their best, always enjoy themselves, demonstrate courage and take risks, learn from mistakes, and love what they do. Our attitude is defined by the passion with which we engage in our projects, the empathy and closeness we show toward our clients, and our ambition to go beyond what is merely correct. ### **At Garaje… We are | We are not:** We are humble and approachable people \[but not subservient or simplistic] We are passionate and expert professionals \[but not overwhelming or pretentious] We are purpose-driven makers \[but not mere doers or gurus] We are courageous and consistent individuals \[but not reckless or irresponsible] We are self-demanding \[but not obstructive] ### **And these are the benefits you’ll enjoy:** * **Permanent contract:** We want you to feel part of Garaje and grow with us long-term. * **Flexible working hours:** We offer flexible scheduling so you can adapt your workday to your personal life. You may adjust both your start and end times based on work-life balance, team dynamics, and project needs. During summer, you’ll enjoy intensive working hours. * **Health insurance with Adeslas:** Access Garaje’s health insurance plan with tax benefits. You may also include your partner and children. No co-payments, waiting periods, or medical questionnaires. * **Flexible compensation:** Save on income tax by allocating part of your salary to meal vouchers, transportation, and childcare. * **26 days off:** Enjoy 23 vacation days plus regional holidays. Additionally, we grant 2 extra free days—one at Christmas and one on your birthday—to celebrate special moments. * **Referral incentives:** Bring new clients or employees to Garaje and earn rewards. Be part of our growth! * **Culture of transparency:** We believe in open communication and regularly share company status and goals during our All Hands meetings and newsletters. * **G-Book:** Our oracle. At Garaje, we have a Notion-based guide that answers all kinds of questions—from how to request time off and identify team members, to preparing test guides, accessing corporate templates for deliverables, or reviewing reference presentations for similar projects… You’ll never feel lost! * **Frequent events and activities:** We constantly share knowledge and project learnings. Since we enjoy spending time together, we also organize informal events to get to know each other better and have fun as a team. * **€500 professional development bonus:** We support your professional growth with a €500 bonus to invest in training, language learning, books, or industry events. * **High-growth environment:** Advance your career at Garaje and work within multidisciplinary teams spanning Design, Data, Growth, and Technology—creating impactful experiences, services, and products for major clients including Vodafone, BBVA, Endesa, Banco Santander, Inditex, Telefónica, Adeslas, Repsol, IKEA, Legálitas, RBI, and Grupo Dani García. Being part of Garaje means contributing to the creation of experiences, services, and products with meaningful impact. * You’ll work researching and understanding user and business needs to create digital products and services that captivate people through strategic relevance, utility, flexibility, and accessibility. ### **What happens next?** If this sounds right for you, click “Apply”—we’re eagerly awaiting your application! If your profile matches what we’re looking for, we’ll contact you shortly to schedule an initial introductory phone call. If you progress, you’ll likely be asked to complete a brief technical challenge to see you in action—and then meet someone from the team.