Olin was founded with the ambition of consolidating, professionalizing, and growing a group of local operators focused on proximity, service quality, and product simplicity. We aim to become a benchmark for providing high-speed connectivity solutions in both the wholesale and retail markets, and we are currently experiencing rapid growth and expansion across Spain. We are seeking a NOC Technician to expand our Technical Support team in Málaga. If you are a meticulous and detail-oriented professional with extensive experience managing technical incidents, and you are looking for a role offering significant growth potential, this opportunity is for you. **Responsibilities:** * Diagnose and resolve incidents in coordination with relevant departments, such as internet connectivity or VoIP services. * Handle customer support tickets and phone calls to address inquiries or incidents. * Internally escalate or route incidents to the appropriate departments. * Monitor various network-provided equipment and services. * Manage access to different nodes within Olin’s network. * Support the configuration and commissioning of network devices, including routers, switches, OLTs, etc. **Requirements:** * Vocational training (Intermediate or Advanced Level) in telecommunications, computer science, or related fields. * Minimum two years’ prior experience in a similar role. * Knowledge of telecommunications infrastructure, FTTH fiber-optic networks, IP voice (VoIP), and Wi-Fi will be valued. Familiarity with ticketing tools (e.g., Jira), GIS systems, and monitoring platforms (e.g., Zabbix) is also desirable. * English proficiency at B2 level. An oral proficiency test will be conducted. **We offer:** * Permanent employment contract. * Full-time position. * Rotating shift schedule (including weekends and public holidays). * Hybrid working arrangement. * Opportunity to join a company undergoing dynamic growth. * Flexible compensation package.