




Job Summary: We are seeking a Project Manager - Customer Success to design and implement Integrated Contracting and Electronic Signature Processes, ensuring customer satisfaction. Key Highlights: 1. Design and develop innovative proposals to digitize contracting. 2. Lead projects using cutting-edge technologies (AWS, microservices, APIs). 3. Be part of an established group with over 30 years of experience. **Sunday, February 8, 2026** **Valladolid (Valladolid)** **Number of Vacancies (Positions): 1****Responsibilities** ***At DIGITEL T.S., we are looking for a Project Manager\-Customer Success******We are experts in designing and implementing Integrated Contracting and Electronic Signature Processes, enabling us to deliver high-impact projects that transform and evolve traditional contracting models into Certified Electronic Contracting models.******Your MISSION will be to contribute to maximum Customer Satisfaction regarding quantitative and qualitative service expectations delivered by Digitel TS for these******We operate in a highly technological environment, delivering optimal and efficient solutions to our customers.*****Description****Do you want to****design and develop innovative proposals****that digitize and enhance the customer contracting experience?****Are you excited to see your ideas become reality—****taking them into production, evolving them with major clients****—and being the go-to person driving their success?****Are you enthusiastic about****working with cutting-edge technologies****(AWS, microservices, APIs), and with****electronic signature, identity, and biometric services****, to lead trend-setting projects?****If you answered YES to these questions, this position****is perfect for you—and we want to meet you!****At Digitel TS, we are looking for a Project Manager in our Customer Success area to help us continue delivering value-driven solutions to our customers.****At Digitel TS, we design and develop innovative digital solutions in the fields of communications and electronic contracting for major clients.** **Requirements** **What do we require?** **REQUIREMENTS****Engineering or University Degree (preferably in Computer Science/Telecommunications).****Minimum of 1 year’s experience in similar roles or internal promotion within the company.****Minimum knowledge: Project management; proficiency with Microsoft 365 tools.** **Desirable Knowledge****Microservice architecture and API usage.****AWS services (EC2, Lambdas, S3, etc.).****Basic programming language knowledge (PHP, Python).****Jira usage experience.****SQL usage. Query writing.** **Competencies associated with the role:****Flexibility. Customers continuously evolving.****Communication. Ability to translate technical language into business language.****Teamwork.****Analysis / Problem solving.****Organization.****Customer orientation.****Curiosity and eagerness to learn.****Highly valued:****Experience interacting with customers and end users, and interpersonal skills.****Demonstrable professional work experience.** **What do we expect from you?****We seek a technical\-functional profile who enjoys requirements gathering and customer interaction as a core part of daily work.****Active listening.****Design and development****of proposals in response to each client’s identified needs. Proposing solutions based on detailed understanding of their operations.****Definition and planning****of tasks in coordination with the Technology Department, to ensure successful development and deployment of our solutions.****Monitoring and evolutionary development****of implemented solutions.****Curiosity and capacity for continuous learning.****Offer** **What do we offer?** * **We are part of the****Madison MK Group****and have****over 30 years of experience****. We rank among the top employers in Castilla y León in terms of****hiring volume****, offering you****job security and growth opportunities****alongside our outstanding team. Additionally, we provide various social benefits and advantages made available by the company.** * **Work-life balance and flexibility****: Flexible working hours, 24 working days of vacation, summer reduced working hours, and a hybrid teleworking model. Offices in Valladolid and Madrid, with an excellent atmosphere and strong team spirit.** * **Professional career path and continuous training****tailored to your needs and motivations.** * **Permanent contract and competitive remuneration****, based on your profile and experience.


