Job Summary: We are seeking a Head of General Services to join an international healthcare network, leading teams, managing services and operations with a focus on quality and efficiency. Key Highlights: 1. Part of an internationally recognized healthcare network 2. Leads teams and supervises general services in a hospital environment 3. Professional development and continuous training **Date:** 18 Mar 2026 **Location:** Hospiten Roca Head of General Services **Hospiten** is an international healthcare network with over 55 years of experience committed to delivering the highest quality service. It operates 20 private medical-hospital centers in Spain, the Dominican Republic, Mexico, Jamaica, and Panama, as well as 175 outpatient medical centers under the Clinic Assist brand. Founded by Dr. Pedro Luis Cobiella, Hospiten treats over two million patients annually from around the world and employs more than 5,000 people. This commitment to care will be further strengthened in the Community of Madrid through the construction of a university general hospital in Boadilla del Monte, scheduled for completion in 2026. Hospiten selects personnel based on objective criteria of merit, capability, and suitability for the position, ensuring equal opportunities and non-discrimination on grounds of gender, age, ethnic origin, disability, sexual orientation, beliefs, or other personal circumstances, thereby promoting inclusive, equitable, and respectful environments. Would you like to join an internationally recognized healthcare network? We are looking to hire a Head of General Services for Hospiten Roca. If you are interested, please apply and we will contact you.**Some of your responsibilities will include:** Function 1: TEAM LEADERSHIP * Identify staffing needs and participate in the selection process, as well as in the onboarding of new hires. * Identify team training needs and communicate them to Management. * Supervise trainees. * Supervise and verify task assignments and scheduling of shifts/vacations, as well as other matters related to operations (variable pay, overtime, absences, etc.), keeping the Director informed. * Conduct performance evaluations of the team under their supervision, providing constructive feedback. Function 2: PATIENT CARE * Manage non-clinical demands, complaints, and incidents requiring intervention by General Services Management, depending on their level of complexity. * Visit all departments within the facility to monitor activities and resolve contingencies or incidents in cooperation with supervisors. Function 3: SERVICE OPERATIONS * Supervise the proper performance of outsourced service providers—catering, cleaning, security, etc.—ensuring contractual compliance. * Coordinate the Purchasing Department with headquarters, overseeing the procurement process and allocated budget, considering cost, quality, timelines, and supplier relationship management. * Comprehensive supervision of preventive and corrective maintenance, management of critical facilities (HVAC, medical gases, electricity, etc.), as well as coordination of external companies and maintenance contracts for technical infrastructure and electromedical equipment. * Coordinate and monitor construction projects, renovations, and facility-related initiatives in collaboration with central departments, including execution control and timeline management. * Continuous monitoring of facility-related incidents. * Control and optimization of outsourced service contracts (cleaning, kitchen, security, etc.) * Focus on operational efficiency and cost control. **Requirements:** - University degree in Engineering (Industrial, Mechanical, Electrical or similar). - Minimum English language proficiency level B2. - Minimum 3 years’ experience in a similar role. - Residency on the island is preferred. - SAP knowledge is desirable. **We offer:** - Permanent contract with an internationally recognized hospital group. - Immediate incorporation. - Professional development plan and continuous training. - Integration into a dynamic, multidisciplinary team committed to clinical quality. - Take the next step in your professional career with us. We look forward to welcoming you at Hospiten!