Deployment and Production Support Technician

Description

Job Summary: We are looking for an organized and proactive individual to coordinate deployments, ensure production stability, and facilitate communication among teams undergoing digital transformation. Key Responsibilities: 1. Coordination of deployments and changes in Production 2. Technical and functional impact assessment 3. Risk management during Production rollout We are knowmad mood! We are a leading company in digital transformation, continuously evolving and at the forefront of technology. We were founded to drive real change through innovation and sustainable development, with the mission of delivering value to our clients and empowering our talent. Comprising over 3,000 creative, digital, and innovative individuals united by purpose and capable of building connections with people worldwide. A responsible, flexible team with strong adaptability to our clients’ and the market’s needs—while consistently delivering value, vision, creativity, expertise, professionalism, and passion for technology in every project. Our core values—collaboration, innovation, commitment, fun, and trust—guide us toward excellence. **What do we value?** * Sufficient technical knowledge to understand our environments and deployment workflows. * Interest in **Production reliability and stability**. * Being an organized, process-oriented person with strong prioritization skills. * Excellent communication skills to coordinate cross-functional teams. * Proactive, solution-oriented, and possessing a “move forward” attitude. * Ability to learn quickly in complex environments. **What would your responsibilities be?** * **Coordination of deployments and changes in Production:** Organize and support the deployment process for code, configurations, and dependencies, ensuring stability and risk control. * **Technical and functional impact assessment:** Assist in analyzing each change to ensure its scope and potential effects on the system are fully understood. * **Pre-Production verification:** Confirm that minimum technical and functional requirements are met before authorizing a deployment. * **Cross-team coordination:** Collaborate closely with Development, QA, Systems/Infrastructure, and Business teams to ensure smooth communication throughout the entire process. * **Post-deployment monitoring:** Monitor changes after they go live in Production to identify incidents and ensure stable operation. * **Risk management:** Support defining rollback and mitigation plans in case of issues during Production rollout. **Additionally, experience and/or knowledge in the following areas will be highly valued:** * Deployment processes, version control, and change management. * Working with Development, QA, and Systems teams. * Risk management, rollback planning, and best practices for Production rollout. * Agile methodologies. Permanent Contract Hybrid work model: **2 office days per week in San Sebastián de los Reyes** At ***knowmad mood***, we are committed to equal opportunities and respect for diversity. We implement our Equality Plan and the principle of non-discrimination across all our recruitment processes. Stay updated on our latest news by following us here → knowmad mood