Job Summary: We are seeking a professional to handle and resolve customer inquiries via telephone, manage incidents, and record information in the system. Key Highlights: 1. Training provided by the company 2. Positive working environment 3. Flexible working hours to accommodate other commitments **Position:** Telephone Customer Service **Working Hours:** To be agreed upon within the time frame of 8:00–21:00 h **Work Schedule:** Flexible (part-time or full-time) **Location:** Lleida, on-site work. **Required Languages:** Catalan; other languages are considered an asset. Responsibilities: * Handle and resolve customer inquiries via telephone. * Manage incidents and track cases. * Record calls and related information in the system. Requirements: * Strong verbal communication skills. * Basic proficiency with computer tools. * Ability to work in an organized and empathetic manner. * Prior experience in customer service or call centers is preferred. We Offer: * Immediate hiring. * Training provided by the company. * Positive working environment. * Flexible working hours to accommodate studies or other activities. Position Type: Full-time, Part-time, Permanent Contract Salary: 1,000.00€–2,000.00€ per month Work Location: On-site employment