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Job Summary: We are seeking a digital transformation and AI adoption expert to analyze and improve processes, define use cases, and train users on Power Platform and Microsoft Copilot. Key Highlights: 1. Lead digital transformation with AI and automation. 2. Promote continuous improvement and responsible use of technology. 3. Collaborate with multidisciplinary teams to create value. We are knowmad mood! We are a leading digital transformation company, constantly evolving and at the forefront of technology. We were founded to drive real change through innovation and sustainable development, with a mission to deliver value to our clients and empower our talent. Comprising over 3,000 creative, digital, and innovative individuals connected to a shared purpose—and capable of building connections with people worldwide. A responsible, flexible team with high adaptability to our clients’ and the market’s needs, consistently delivering value, vision, creativity, expertise, professionalism, and passion for technology in every project. Our core values—collaboration, innovation, commitment, fun, and trust—guide us toward excellence. **What do we value?** At least 5 years of experience in roles related to digital adoption, automation, process analysis, or technology consulting, ideally with direct business engagement. * **Power Platform (Power Automate, Power Apps, Power BI, Dataverse)** and low-code/no-code solutions. * **Microsoft Copilot** and business-oriented AI use scenarios. * **End-to-end process identification and analysis**, detection of inefficiencies, and assessment of when automation, AI, or process redesign adds value. * **Business-facing communication skills**, facilitation, training, or user enablement. * **Knowledge of AI adoption frameworks**, citizen developer communities, or continuous improvement environments. * **Interaction with multidisciplinary teams** (business, operations, digital workplace, IT). * **Fluency in English and Spanish** to interact with users and managers. **What would your responsibilities be?** * **Process Analysis and Improvement:** Analyze end-to-end processes within business units to identify manual tasks, inefficiencies, critical points, or opportunities for automation and AI. Assess whether to automate, simplify, redesign, or apply Copilot capabilities. * **AI and Automation Use Case Identification and Definition:** Translate business needs into tangible proposals: AI use cases, Power Platform prototypes, practical recommendations, or adoption guides—prioritized by impact, value, and feasibility. * **Microsoft Copilot Enablement and Adoption:** Help users understand how, when, and why to use Copilot and AI tools in their daily work. Address questions, teach best practices, and promote responsible and effective usage. * **Training, Mentoring, and Upskilling:** Deliver hands-on sessions, demos, workshops, and applied training on Microsoft Copilot and Power Platform. Foster a culture of continuous improvement and responsible automation. * **Stakeholder Collaboration:** Actively engage with business teams, Digital Workplace, and support areas to understand their context, needs, and priorities. Identify real opportunities to create value through AI and low-code. * **Materials and Documentation Enhancement:** Identify gaps in existing documentation, tutorials, or learning resources. Propose improvements or new content based on direct user interaction. * **Feedback and Continuous Improvement:** Gather feedback from teams, analyze patterns, and relay enhancements to the DWP team to optimize solutions, internal services, and digital experiences. **Additionally, the following experience and/or knowledge would be highly valued:** * Power Platform and low-code/no-code solutions. * Microsoft Copilot and business-applied scenarios. * Process analysis techniques (Value Stream Mapping, Lean, Kaizen). * Change management (ADKAR). * Training, facilitation, or digital upskilling activities. * Generative AI applied in corporate environments (highly valued). * Experience in automation, citizen development, or continuous improvement. And with us, you can enjoy: Permanent Contract **Hybrid Model:** 1 day in office (Sant Cugat del Vallès) + 4 days remote Internal training and access to certifications. Check our calendar here: https://www.knowmadmood.com/es/talento/formacion Flexible compensation plan (health insurance, transportation, childcare vouchers, meal vouchers) Become a brand ambassador through our friend referral program Refer your friends and earn a bonus! Events, meetups, tech days, talks… and much more! *At ***knowmad mood***, we are committed to equal opportunities and respect for diversity. We implement our Equality Plan and the principle of non-discrimination across all our recruitment processes.* Stay updated on our latest news by following us here → knowmad mood
