Job Summary: We are seeking a Receptionist to ensure professional and friendly service to our guests, contributing to a memorable experience during their stay at our hotels. Key Highlights: 1. Professional and friendly customer service. 2. Management of check-in/check-out, reservations, and incident resolution. 3. Professional training and development within a solid hotel chain. **Description:** ---------------- At BLUESEA Hotels, we make travel easy, accessible, and hassle-free. We are a hotel group specializing in vacation tourism, headquartered in Palma de Mallorca, with presence in Spain’s most iconic destinations: Balearic Islands, Canary Islands, Costa del Sol, Costa Brava, Valencia, Costa de Almería, Cádiz, Costa de la Luz, Rías Baixas, Cantabria, Madrid, and Marrakech. We strive for continuous improvement so that each guest’s stay surpasses the previous one, committing to innovative, flexible, and responsible management. Currently, we are expanding our team and looking to hire a Receptionist to guarantee professional and friendly service to our guests, thereby contributing to a memorable stay. **Responsibilities:** * Greet and assist guests, managing check-in, check-out, and reservations. * Provide information about hotel services, facilities, and activities. * Resolve guest incidents, complaints, or requests. * Coordinate with other departments to ensure proper guest service. * Handle phone calls, emails, and online requests. * Complete daily departmental logs and reports. * Apply the hotel’s quality, safety, and data protection standards. **Requirements:** --------------- **Professional Competencies:** * Prior experience as a receptionist or in customer service within hotels or tourist accommodations. * Familiarity with hotel property management systems (PMS) and basic office software. * Strong oral and written communication skills in Spanish. * Strong oral and written communication skills in English; additional languages are an asset. * Ability to organize and manage multiple tasks simultaneously. * Attention to detail and commitment to service quality. **We Offer:** * Opportunity to join a solid and growing hotel chain. * A positive working environment. * Professional training and development.