Job Summary: We are seeking a Systems and Communications Engineer to join an innovative team, contributing to the digital transformation of the public sector and improving the quality of citizen services. Key Highlights: 1. Be part of an innovative team in the public sector. 2. Lead service recovery during critical incidents. 3. Professional growth and training in emerging technologies. DESCRIPTION **Do you want to join an innovative team driving high-impact projects in the public sector?** At Inycom, we are looking for a **Systems and Communications Engineer** to join our team and contribute to developing technological solutions that transform public administration and improve the quality of services delivered to citizens. Together with the rest of the Nunsys Group, we form **Spain’s largest technology company group (>2,800 colleagues)**, and our clients include major accounts across the public sector, agri-food, banking and insurance, industry and services, laboratories, environment and energy, healthcare, and telecom—totaling **over 8,000 active clients**. **The Project** The project aims to **support the digitalization of public services**, ensuring the quality, security, and continuity of the information and communication technologies underpinning them. You will join a **team responsible for the Service Recovery Coordination Service** and/or project-related issues, covering various systems profiles: system and database administrators, communications and security engineers, Microsoft system administrators, and virtualization specialists. **What Will Your Day-to-Day Look Like? Responsibilities:** * Analyze and optimize data networks and communications to ensure optimal performance. * Lead and manage diagnosis and recovery of affected services during incidents. * Conduct technical post-mortem analysis of incidents. * Coordinate execution and documentation of Business Continuity Plans, generating knowledge. * Reduce diagnosis and resolution times for infrastructure incidents classified under the Complex domain. * Escalate to scenarios within complex domains. **Requirements: What Do We Expect From You?** Education: Degree in Computer Engineering or Telecommunications (Bachelor’s/Degree/Master’s) or Higher Vocational Training (FP2) or equivalent qualifications. * * Profile with knowledge and certification in Communications and Security technologies: switching, routing, load balancing, internet access, Wi-Fi, and DNS-DHCP-IPAM solutions, DWDM, firewalls, antivirus, remote access (CISCO, Fortinet, F5). * Experience: At least 1 year as an incident/problem manager: experience managing maintenance and support services for critical systems (incident management, problem management, continuous improvement). **What Do We Offer You? Benefits:** Competitive remuneration commensurate with experience. * * Opportunities for professional growth and training in emerging technologies. Additional benefits including private health insurance, flexible working hours, and remote work options. * Work-Life Balance: Fully or partially remote position, according to your needs. * Innovative and high-impact projects in the technology sector, within a solid, competitive, and continuously growing company, with over 950 professionals who have innovation embedded in our DNA. * * Working Hours: 40 hours per week, 1,700 hours per year, and 4 months of reduced summer hours. Monday–Thursday: 8:00–17:30; Friday: 8:00–14:30/15:00. * Continuous and specialized training: both technical (official certifications) and soft skills and language development. Contact us about our course catalog! Flexible Compensation: Benefit from private health insurance and/or childcare vouchers, which provide significant tax advantages. * * Possibility of geographical mobility across our network of offices.