Job Summary: Incident analyst and resolver in production, proposing improvements to test benches, tools, and procedures to optimize the process. Key Highlights: 1. Real impact on organizational growth 2. Challenging projects and teamwork 3. Excellent working environment and camaraderie Let’s build the future together! We are over 250 professionals responsible for the **design and manufacturing of KNX home automation products for residential, hotel, and building applications**. With over **19 years of established experience**, we are currently one of the world’s most innovative international reference manufacturers, present in **117 countries** worldwide. Working at **Zennio** means joining a **young, international, high-performance technology company**, offering an ideal environment for those who want to make a real impact on organizational growth and take on challenging projects. It also means teamwork, a great atmosphere, and camaraderie! Reporting to the Production Applications Manager, you will be responsible for analyzing and resolving incidents arising in production, proposing improvements to test benches, tools, and procedures to optimize the production process, ensure product quality, and prevent RMAs (customer returns). **Job Requirements** * Higher vocational training degree in electronics, electricity, automation, mechatronics, or related field * Standard knowledge of KNX and software: ETS, EITT * AutoCAD * Basic computer skills * Basic electronic and electrical knowledge * Database (MySQL) and PLC (Programmable Logic Controller) knowledge **Here’s a brief overview of your day-to-day responsibilities…** * Analyze and resolve incidents related to test benches, automated lines, and production machinery (e.g., lasers, presses, printers), including periodic maintenance. * Analyze and resolve incidents related to production applications, tools, or databases. * Build and/or review new test benches, duplicates, and modifications to existing ones, including their programming. * Participate in commissioning new applications, assembly of new products or automated lines, supervising their implementation on production lines and supporting operator training. * Supervise correct execution of product assembly and production testing, updating assembly or test documentation as needed and analyzing potential deviations affecting assembly times. * Document detected incidents, performing triage and maintaining a complete record of all incidents, specifying observed behaviors and solutions implemented, where applicable. * Investigate, identify, and propose improvement actions for applications, processes, and procedures, maintaining direct communication with operators and engineers and participating in their review. * Validation of new batches of electronic boards. **Why work at ZENNIO?** Annual fixed salary between **19\-22k** \+ variable. Permanent contract. On-site work at our offices in Toledo. ️ 22 vacation days to unwind! Plus an additional time-off allowance equivalent to approximately 6 extra days, which you can distribute as best suits you. Absolute respect for your rest hours: no overtime here! Your afternoon is yours. Rotating shifts: 7:00–15:00 and 15:00–23:00, with flexible scheduling. ‍‍ Excellent working environment—before long, you’ll be working not only with colleagues but also with friends. Special employee discounts: You too can live in a smart-home-equipped residence! Welcome pack: Feel the Zennio brand from day one with our coolest merchandising. Flexible compensation: Allocate part of your salary toward personal expenses to obtain tax benefits. Do you like what you’ve read and want to know how the process continues? Apply now and we’ll call you!