**Who are we?** **AIRZONE is a leading company in smart HVAC solutions with an international presence. Our commitment to sustainability, technology, and people has made us a benchmark in the HVAC industry.** **JOIN THE SMART COMFORT REVOLUTION!** **At AIRZONE, we're redefining the future of comfort and energy efficiency through cutting\-edge technology. If you're passionate about innovation, challenges, and want to work in a dynamic environment where your ideas matter — we want to hear from you!** . **FUNCTIONS AND RESPONSIBILITIES:** ----------------------- Coordinate implementation of commercial policy in the PRO channel. Monitor and execute actions with the TOP 10 customers in the distributor channel and with Elite installers. Functionally, the position’s responsibilities are directly linked to the Head of the Professional Channel in Iberia and their management team. * **Business Development** Support implementation of the company’s commercial strategies across the PRO channels, Top 10 Distributors, and 360 Installers. * **Account Management** * Manage relationships with new and existing customers. * Understand customer needs. Deliver targeted customer communications (campaigns, promotions, etc.). * Provide customer service. Ensure customer satisfaction and loyalty. * Manage account payments and track incidents. * Conduct online meetings to foster loyalty and build strong customer relationships. Manage the customer database via CRM. Create sales reports, forecasts, and analyses. * \>\> TOP 10 DISTRIBUTORS * Hold annual in-person meetings with key distributors, accompanied by the Distributor Channel Manager. * Conduct periodic online meetings with the Distributor Channel Manager to review agreed-upon actions with each distributor, aiming to improve diversification, revenue, etc. * Coordinate and organize national-level training sessions for key distributors—targeting customers, their sales teams, and specifiers. * Mediate resolution of incidents (e.g., material invoices or after-sales issues, payment delays, etc.). * Coordinate marketing materials required by key accounts—brochures, display stands, etc.—proactively. Collaborate with Marketing on marketing initiatives for distributors who have such programs. * \>\> ELITE INSTALLERS * Verify that 360 installers complete mandatory training—either in person or via Academy. * Proactively update Elite display stands, panels, and demo kits for new product launches. * Coordinate merchandising and apparel materials with Marketing. Hold periodic meetings with the Market Director to monitor progress on the Elite Installer Plan. * **Cross-Departmental Collaboration** * Collaborate with various internal departments including Product, Logistics, Finance, Marketing, Technical Support, Back Office, Projects, Training, Web Support, etc. * Collaborate with other TCPs and Regional Market Directors in Iberia. * Collaborate with other markets. * Serve as liaison for resolving incidents between the PRO channel and various departments. * Track, together with each regional director, which installers remain in the 360 plan, which new ones join, and update CRM accordingly so the Airzonecontrol list remains current. Define promotions for Elite installers jointly with the Market team and monitor their execution. * **Product Knowledge and Training** * Solid technical knowledge of the products or services sold—including features, benefits, and competitive advantages. Coordinate commercial training for Sales Engineers, Distributors, and Installers with the Training Department. * **REQUIRED EDUCATION:** ------------------------ Technical or Commercial University Degree or extensive experience in the sector * **REQUIRED KNOWLEDGE & EXPERIENCE** * Experience in the distributor channel. * Experience working with ERP/CRM systems and online sales tools. * Experience in HVAC/Home Automation sales preferred. * Experience with data analysis using Excel/Power BI. * Experience in the distributor channel. Experience in HVAC/Home Automation and Distribution sales. * **SPECIFIC TRAINING / ATTRIBUTES:** ------------------------------------ * Effective communication skills. * Interpersonal skills. * Ability to multitask. * Languages: Spanish; Portuguese desirable; English optional. * Willingness to travel. Residency in Málaga. . If you share our values and love what we do, we want to meet you! Apply now and help us build the future of smart comfort.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
