Position Summary: We are seeking a Support Technician for a university and technological environment, providing support to teaching staff and companies within the technology park. Key Highlights: 1. User support for teaching staff and companies in university and technological environments 2. Daily service management, incident resolution, and asset management 3. Empathy, proactivity, and teamwork for excellent user service NexTReT is looking for a Support Technician to join a stable service in a university and technological environment located in Mataró. The selected candidate will provide support to teaching staff and companies within the technology park, working as part of a team of three people and actively participating in daily service management. **What will your responsibilities be?** Support for users of the technology park. Incident and request resolution. Inventory control and asset management. Preparation of events in meeting rooms. Review and support of multimedia teaching equipment. **What are we looking for?** Minimum qualification: CFGM (Intermediate Vocational Training Certificate) or equivalent experience. Less than one year of prior professional experience in similar roles. Essential knowledge of office software at user level. Mandatory proficiency in Spanish and Catalan. Empathy and excellent user interaction skills. Proactivity and ability to work effectively in a team. **Conditions** Location: Mataró (100% on-site). Working hours: 8-hour daily shift between 08:00 and 20:00 **(rotating shifts).** Salary: €18,000–€21,000 gross per year. Additional benefits: Flexible compensation package including meal card, transport card, nursery vouchers, and the option to join our collective health insurance plan. You will join a company committed to equal opportunities for all individuals, striving to maintain an inclusive, discrimination-free workplace. We value diversity and will consider all applications regardless of origin, gender, age, religion, sexual orientation, or any other personal characteristic. *"If you are shortlisted and selected to join NexTReT, we will request additional information to process your employment contract, solely to verify the information provided in your CV—particularly academic qualifications and relevant professional background. Should you have questions regarding how to submit partial information, please inform the person responsible for managing your hiring process."* Minimum qualification: CFGM (Intermediate Vocational Training Certificate) or equivalent experience. Less than one year of prior professional experience in similar roles. Essential knowledge of office software at user level. Mandatory proficiency in Spanish and Catalan. Empathy and excellent user interaction skills. Proactivity and ability to work effectively in a team.