Description
Job Summary:
We are seeking a commercial telesales operator to advise customers on switching electricity suppliers and to close sales.
Key Points:
1. Telephone sales with a focus on closing deals.
2. Advising customers to identify their energy needs.
3. Managing a database and presenting clear offers.
Commercial telesales operator position based in the Málaga city center. Responsibilities include making outbound calls to customers who have requested information via energy comparison websites and are interested in switching electricity suppliers. You will also manage and update a contact database, clearly present available offers, advise customers to identify their needs, and close sales. The role operates against commercial targets, performance indicators, and CRM tools.
Working hours are part-time: 30 hours per week, Monday to Friday, afternoon shift from 15:00 to 21:00, with legally mandated breaks.
* Minimum 6 months of experience in telephone sales.
* Experience in the energy sector (Endesa, Naturgy, Iberdrola, Repsol, etc.) is desirable.
* Familiarity with sales targets and KPIs.
* Proficiency in computer tools and CRM systems.
* Excellent verbal communication and persuasive skills.
* Profile oriented toward closing sales.
Desirable
Prior experience working with comparison-generated leads. Experience in supplier-switching campaigns. Knowledge of electricity and gas tariffs. Proximity to the workplace is desirable.
Completed compulsory secondary education (ESO).