Functions Do you want to continue developing your professional career in the reception area? Are you passionate about the hotel industry and would you like to become part of Sercotel Hotel Group? Join our great team as a Receptionist at our Sercotel Rosaleda, located in Malaga, where your main challenges will be: * Welcoming and attending guests, meeting their needs throughout their stay at the hotel and providing them with information about all services offered by the hotel. * Providing support in coordinating actions across all departments, aiming to deliver quality service and experiences that foster customer loyalty and enhance brand reputation. * Monitoring hotel check-ins and check-outs. * Managing new reservations. * Staying informed about activities, news, etc., occurring within the hotel and its surroundings, ensuring effective internal communication and information delivery to guests. * Responding to emails received during the work shift. * Performing cash register reconciliation and invoice audits. * Participating, monitoring, and ensuring, according to job responsibilities, compliance with the Criminal Compliance System. Requirements What do you need to apply? * Completed Degree in Tourism or related studies. * Minimum of 1\-2 years of experience in the described position. * Advanced level of English is essential; knowledge of additional languages will be positively valued. * Proficiency in hotel management software, preferably Opera. * Knowledge of the city's main tourist attractions. * Strong customer orientation and dedication to your work. * Initiative and ability to work effectively in a team. We offer What do we offer? * Full-time maternity replacement contract (40 hours). * Rotating morning and afternoon shifts, occasionally some night shifts. * Salary according to collective agreement. * Possibility to apply flexible compensation and enjoy Club Benefits Sercotel. * Family \& friends discounts at Sercotel hotels. * Positive working environment and integration into a great team. **At Sercotel we promote equity:** gender neutrality, equal opportunities, and fair leadership for everyone