Position Summary: Lead and develop a temporary work office in Madrid, ensuring business growth, profitability, and excellence in service delivery to clients and workers, while managing the team. Key Highlights: 1. Lead and develop a team of 6 people. 2. Autonomy in office management and executive support. 3. Professional development and continuous training. **Position Mission** Lead and develop a temporary work office in Madrid, guaranteeing sustainable business growth, profitability of the income statement, and excellence in service delivery to clients and workers, ensuring regulatory compliance and proper team management. **Hierarchical Reporting** Territorial Management / General Management ### **Functions and Responsibilities** * **Commercial Management and Business Development** + Acquire, retain, and expand the client portfolio. + Negotiate commercial terms and loan-out contracts. + Analyze the local market, competition, and growth opportunities. + Ensure achievement of revenue, margin, and market share targets. * **Operational and Service Management** + Supervise selection, hiring, and management processes for temporary workers. + Guarantee service quality and customer satisfaction. + Ensure adherence to agreed timelines, coverage ratios, and service levels. + Coordinate proper administrative management of contracts, registrations, cancellations, and payroll. * **Financial Management and Profitability** + Manage the office’s income statement with support from Territorial Management. + Monitor margins, costs, and productivity. + Track KPIs and prepare management reports. + Propose and implement corrective actions to improve profitability. * **People Management** + Lead, motivate, and develop a team of 6 people. + Define individual and collective objectives. + Evaluate performance and identify training needs. + Foster a positive, results-oriented work environment. * **Regulatory Compliance and Risk Prevention** + In collaboration with the relevant department, ensure compliance with labor legislation and specific ETT regulations. + Guarantee correct application of internal procedures. + Collaborate with the department to supervise coordination on occupational risk prevention matters. + Serve as the primary contact during inspections and audits. ### **Profile Requirements** * **Education** + University degree (preferably in Labor Relations, Law, Business Administration and Management, Psychology, or related fields). * **Experience** + Minimum 5 years’ experience in leadership roles within temporary work agencies, HR, or B2B services. + Demonstrable experience in team management and commercial development. * **Knowledge** + Labor legislation and specific ETT regulations. + Financial management and profitability analysis. + CRM tools and HR management systems. * **Key Competencies** + Leadership and people orientation. + Results orientation and business vision. + Negotiation skills and decision-making ability. + Planning, organization, and analytical capability. + Effective communication and client management. ### **What We Offer** * **Contract** and competitive terms aligned with experience. * Remuneration package comprising fixed salary + variable component tied to commercial and profitability targets. * Professional development within an established company in the temporary work sector. * Autonomy in office management and support from Territorial Management and General Management. * Continuous training and opportunities for professional growth. If leading an office, driving commercial growth, and ensuring operational excellence in temporary work motivates you, **we want to meet you**.