French Customer Service Agent – Entry Level

Description

Summary: This role involves providing customer support in French, handling service requests, identifying and resolving customer issues, and documenting actions in internal systems. Highlights: 1. Opportunity for entry-level candidates 2. Structured onboarding and training program 3. Paid relocation package offered **Work Arrangement:** Remote position (role to be performed from Greece) **Relocation Requirement:** Mandatory – **paid relocation package offered** **Contract:** Full\-time **Languages:** French (fluent or native) ### **Position Overview** Our client is recruiting **French\-speaking Customer Service Agents** for a remote customer support role. The position is open to **entry\-level candidates** and requires **relocation to Greece** prior to employment commencement. ### **Key Tasks** * Provide customer support in **French** via telephone, email, and online communication channels * Handle service requests and questions in accordance with defined guidelines * Identify and resolve customer issues efficiently * Accurately document cases and actions taken in internal systems * Adhere to service level agreements and quality requirements * Escalate matters when resolution cannot be achieved at first contact ### **Candidate Requirements** * Fluent spoken and written **French** * Good working knowledge of **English** (level B2\) * Previous customer support experience is not required * Comfortable working with computer\-based tools and systems * Strong communication and analytical skills * Ability to perform duties independently in a remote setting * Willingness to **relocate and reside in Greece** ### **Employment Conditions** * Full\-time employment contract * Structured onboarding and training program * Remote working setup from Greece * **Paid relocation package** * Benefits in line with applicable local employment laws ### **Equal Employment Statement** All applications will be assessed fairly based on qualifications and job\-related criteria.