Summary: This role involves the design, development, and optimization of Dynamics AX deployments and assisting in migration to Dynamics 365 Finance & Operations. Highlights: 1. Key role in design, development, and optimization of Dynamics AX/D365 F&O 2. Focus on performance optimization and technical aspects of D365 F&O 3. Opportunity for a customer-facing role delivering technical training **Customer Engineer for Dynamics 365 Finance and Operations** An ideal candidate will play a key role in design, development and optimization of Dynamics AX deployments as well as assisting in migration and modernization to Dynamics 365 Finance \& Operations (D365 F\&O). **Required Skills:** * Proven experience as a Dynamics AX/F\&O engineer, architect, or similar role **Qualifications:** * Knowledge of D365 F\&O development best practices * Extensive knowledge of Dynamics 365 Finance and Operations architecture * Proficiency in diagnosing and resolving performance bottlenecks in Dynamics 365 Finance and Operations and AX 2012, including SQL tuning, query optimization, and indexing strategies * Experience with performance monitoring tools and techniques, such as tracing, profiling, and monitoring application metrics * Familiarity with best practices for application deployment, server configuration, and infrastructure optimization in Dynamics 365 Finance and Operations environment * Strong analytical and problem\-solving skills, with the ability to quickly diagnose and address complex technical issues impacting system performance * Excellent communication skills, with the ability to effectively collaborate with cross\-functional teams and articulate technical concepts to non\-technical stakeholders * Minimum of 5 years of hands\-on experience in performance optimization and technical aspects of Dynamics 365 Finance and Operations and AX 2012 * Previous Consulting and/or customer facing role * Skilled in delivering technical training and resolving complex application issues **Additional or Preferred Qualifications:** * 5\+ years experience working in a customer\-facing role (e.g., internal and/or external) * Proficiency in using tools for performance monitoring and optimization, such as the DynePerf, TraceParcer * Experience with Data Management Framework for managing large volumes of data and optimizing data migration processes * Knowledge of performance monitoring and optimization tools for Dynamics 365 Finance and Operations, such as SQL Query Store, Microsoft Lifecycle Services (LCS) Environment Monitoring, Performance SDK, and third\-party tools like Dynatrace or AppDynamics * Experience designing developing and troubleshooting integrations for Dynamics 365 Finance and Operations