Customer Service (Call Center) / Commercial Profile

Description

Job Summary: A leading company is seeking commercial customer service profiles to manage services comprehensively, provide advisory support, and coordinate internally within a solid and growing project. Key Highlights: 1. Stable project with a nationally leading company. 2. Positive work environment and well-established team. 3. Real opportunities for professional development and growth. **Nationally leading company in home repair and maintenance services (appliances, air conditioning, and heating) seeks to incorporate commercial customer service profiles for its client network.** **We are looking for responsible, committed individuals with a strong drive for self-improvement who wish to join a solid, growing project offering job stability.** **Main Responsibilities** * **Comprehensive customer service via inbound and outbound calls.** * **Management of service requests, incidents, repairs, and service follow-up.** * **Customer advisory and commercial guidance, providing the best solution for each case.** * **Coordination and communication with various internal departments.** * **Basic administrative management related to each service (CRM, internal tools, records).** **Requirements** * **Previous experience in customer service, call centers, or as a telemarketer.** * **Excellent communication skills, professional demeanor, and customer orientation.** * **Dynamic, solution-oriented, and organized profile, capable of handling high workloads.** * **Ability to work under pressure.** * **Proficient use of technological tools (email, CRM, Office suite, applications).** * **Proactive attitude, commitment, and results orientation.** **Preferred Qualifications** * **Clearly commercial profile, with closing and customer retention capabilities.** * **Experience in high-volume call environments.** * **Quick learning ability and strong adaptability to processes and protocols.** * **Interest in professional growth within the company.** **We Offer** * **Immediate hiring.** * **Stable project within a nationally leading company in the sector.** * **Positive work environment and well-established team.** * **Initial training and ongoing support.** * **Real opportunities for professional development and growth based on performance.** **If you seek stability, growth, and a professional environment, please send your CV to: ana.m@1\-sat.com** If you meet the requirements—or even some of them—and are eager to learn, we would love to meet you!! We look forward to welcoming you!! Job Type: Full-time Work Location: On-site