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Job Summary: You will support assistant managers and managers by maintaining and improving customer service standards, and by collaborating on staff supervision and daily store operations. Key Highlights: 1. Key support in store management and staff supervision. 2. Focus on Customer Experience, Sales, and Visual Merchandising. 3. Opportunities for personalized development and continuous training. As part of the store management team, you will support assistant managers and managers, and collaborate to maintain and improve customer service standards. You will assist in supervising all store staff while upholding store standards. Additionally, you will handle certain daily management tasks as directed by the store manager or assistant manager. In your day-to-day responsibilities: **Customer Experience** * Deliver excellent service levels to customers. * Address customer inquiries and complaints, providing the best possible resolution. * Ensure sales staff appearance complies with company guidelines. **Sales** * Supervise service standards to maximize store sales and achievement of targets. * Use reports to help identify key sales categories. **Visual Merchandising** * Apply the latest visual techniques to attract, engage, and motivate customers to purchase in-store. * Assist in maintaining standards within the sales area. * Keep stock clean and presentable at all times. **Training & Development** * Encourage team progress. * Support onboarding and training of new staff. * Assist in developing existing staff, ensuring they complete relevant assessments. **What Are We Looking For?** * Experience managing teams, or at least 3 years’ experience as a Sales Assistant in retail. * Excellent time management skills. * Strong verbal and written communication skills. * Computer skills: Microsoft Outlook, Word, and Excel. **What Can We Offer You?** * Flexible compensation (health insurance, transportation allowance, childcare support, etc.). * Staff discount. * Personalized development and career progression plans. * Continuous training. * Fixed salary plus variable pay based on sales targets. Our selection processes follow a professional competency-based assessment model, and we value passion, eagerness to learn, and growth within an international environment. Are you interested? We’d love to meet you! If you believe this opportunity is right for you, apply today. *Due to the high volume of applications we receive for our vacancies, it takes time to review them all. If you do not hear from us within two\-three weeks of your application, please consider that we have decided to proceed with other candidates on this occasion. Applications meeting the criteria will be contacted for a video interview. Thank you for your interest and time!* About the Group: Since founding JD Sports in 1981, we have become global leaders in Sports, Street \& Premium Fashion. We employ approximately 65\.000 people across over 3,400 stores of various brands in more than 30 countries. We offer you the opportunity to build your career within this rapidly growing international group. At JD Group, we foster a collaborative and respectful environment, with a strong commitment to diversity and equal opportunities. All individuals will be considered without regard to gender identity, sexual orientation, ethnicity, religion, age, or disability status. Our selection processes follow a professional competency-based assessment model, and we value passion, eagerness to learn, and growth within an international environment.
