Job Summary: We are seeking an Administrative Technician focused on Processing Management to join a team committed to high-quality home care and social impact. Key Highlights: 1. High personal and professional growth project 2. Social impact in the home care sector 3. Part of a leading team in quality and technology DESCRIPTION Are you looking for a project offering high personal/professional growth while generating meaningful impact through your work? We are seeking an Administrative Technician focused on Processing Management **(temporary contract)** to join one of our teams at Qida. **Who are we?** We are a team of over 200 talented professionals working toward a shared goal. Over the past 7 years, we have supported more than 19,000 families, closing 2024 with gross revenue exceeding €75 million — doubling our 2023 results. Qida is a fast-growing private and social startup in the home care sector, founded in 2018 with a dual social mission: * First, we aim to build the world’s highest-quality home care service: expert, human-centered, person-focused, and powered by new technologies; * Second, we aim to restore social status to caregivers. Qida’s vision is to *make healthcare and social systems sustainable globally*, supporting people with dependency and/or chronic conditions to live **“Longer, in Better Health, and with Higher Quality of Life at Home”** (what we call the “Triple M”). Qida is transforming the world, being the **absolute leader in sector quality** (NPS of 4.8/5) and **in technology**. Qida delivers a technology-driven, quality- and socially impactful approach to personalized home-based care. At Qida, we are the first company in our sector in Spain to become a **B Corp**. This certification demonstrates our commitment to generating positive impact in elderly care, as well as our highest standards in social performance, transparency, and legal accountability. Qida chooses not to trade off between social impact and profitability; Qida pursues both equally. Qida will transform people’s lives through quality, personalization, and technology — delivering both economic and social impact. **What would your role be?** * Manage and support administrative processes, ensuring proper case file tracking. * Prepare and submit documentation to relevant authorities, meeting all established deadlines. * Carry out administrative tasks related to digital tools and electronic identification systems. * Coordinate with other internal departments to ensure appropriate and efficient customer service. **What do we offer?** * **Full-time temporary contract**, starting in March until end of June, with potential conversion to permanent employment. * \-> In case of conversion to permanent employment, we offer a career development plan focused on professional and personal growth. * **Hybrid work model**: 3 days office-based, 2 days remote. * Working hours: Monday–Friday, 9–18h (with 1-hour lunch break). * **Annual gross salary offered:** €18,000 * **High-quality work environment**, and the opportunity to be part of a team committed to the values and culture of a socially impactful company. * Office coffee and pizza day. **Are you interested?** Apply to our vacancy and help us change the world! At **Qida**, we champion **diversity** and building a team that embodies our company’s values; therefore, all decisions we make are based on candidates’ competencies and skills. We value your passion for discovery, reinvention, and creation. REQUIREMENTS **Who are we looking for?** Professionals with training in: * Higher Vocational Training (FP Superior) in Administration * Or university degree related to administration. Additionally: * Prior experience managing administrative files with public authorities is valued. * You are a good person. * Energy, proactivity, and initiative. * Strong organizational ability. * Mediation and problem-solving skills. * Communication skills. * Experience in telephone customer service and interacting with people within our field or others. * Native or C2-level Catalan language proficiency is highly valued. * You are eager to grow professionally and improve the world — you care about your work and its impact.