Location **Málaga, Málaga, Spain**Experience **2 Years of experience** Description At **Airzone**, we are looking for an **International Support Technician** to join our team and provide support to our customers in the US market. If you are fluent in English, enjoy solving technical issues, and are motivated to work in an international environment, this is your opportunity. Your mission* Provide customer support in **English** (phone and email). * Guide installers through **commissioning** and troubleshooting technical issues. * Deliver **remote support** using the company's internal tools. * Manage administrative processes related to **repairs, returns, and warranties**. * Deliver technical training on **products, processes, and integrations** to installer customers and OEMs. * Identify improvements in internal processes and tools and monitor their progress. What we are looking for* **Education**: Higher vocational training in Electronics or similar (a Degree in Industrial Engineering or Telecommunications is a plus). * **Essential**: Knowledge of electronics and **C2 or native level** English proficiency. * **Desirable**: Knowledge of HVAC systems. * Minimum of **2 years** of experience in a similar role. * Availability for **occasional international travel**. * Flexible working hours to cover **afternoon/night shifts** (aligned with the US market). What we offer* A dynamic and international environment within a leading company in climate control solutions. * Opportunity to grow professionally within the **global technical support** area. * Continuous training on products and cutting-edge technologies. * Hybrid position (on-site/remote) If you're looking for a new professional challenge in an international setting, join **Airzone** and take your career to the next level! Location