#### **Your mission** **Position Objective** ----------------------- Efficiently supervise and coordinate daily cleaning operations across tourist properties, ensuring compliance with quality standards, proper execution of cleaning schedules, and an optimal guest experience. This role combines administrative tasks with field inspections and on-site management. **Main Responsibilities** ------------------------- ### **Administrative** * Plan and adjust the daily/weekly cleaning schedule. * Coordinate tasks in management systems such as Breezeway, Hostaway, Drive, and others. * Record check-ins, check-outs, incidents, and pending tasks. * Communicate to GS (Guest Services) room readiness and overall operational status. * Prepare daily and weekly reports on performance and task completion. * Report and follow up on maintenance issues identified during cleaning. * Dispatch cleaning staff to properties. * Handle door access and requests from cleaning personnel. * Manage logistics for delivery and collection of linens by distribution staff. * Monitor inventory of cleaning supplies. ### **Field Work** * Inspect properties before reporting them as ready (Mystery Visits). * Perform cleaning tasks when required by work schedule. * Support cleaning staff when deadlines are not met. * Ensure compliance with cleaning protocols, presentation, and equipment standards. * Provide support and guidance to cleaning staff during shifts. * Verify presence and condition of cleaning and decorative inventory. * Conduct re-cleaning and visual quality control checks. * Document incidents with photos and notes in management platforms. #### **Your profile** **Job Requirements** ------------------------- * Previous experience in cleaning supervision or operational management of tourist accommodations. * Leadership, organizational, and problem-solving skills. * Proficiency in digital tools and operational management applications (preferred). * Flexibility to work weekends and holidays if necessary. * Strong communication and interpersonal skills. * Proactive, solution-oriented attitude focused on quality. * Valid driver's license. #### **Why us?** **REMS is the leading premium Airbnb property management company in Spain.** We offer unforgettable vacation experiences to our guests and a comprehensive service to property owners—including real estate, renovations, interior design, rental management, and housekeeping—in the most exclusive locations on the Costa del Sol. Excellence and organization are the foundation of our work. We have a multicultural, dynamic, and ambitious team committed to overcoming challenges and establishing REMS as the industry leader. #### **About us** REMS is the top quality Airbnb management company in Spain. We provide holiday experiences to our guests and a full scope of services to property owners; Real Estate, Renovations and Interior Design, as well as Rental Management and Housekeeping in the most valuable locations of the Costa del Sol. Excellence and organization are our mottoes, our multicultural team is determined to face ambitious challenges, in order to grow and establish ourselves as a leader in the industry.