We are seeking an administrative professional to provide after-sales support to customers in the French market. The selected candidate will manage administrative issues, resolving inquiries regarding product warranties and tracking orders. Tasks will include handling incidents opened by customers on the internal platform, such as repairs, returns, and warranties. The role will also involve placing assistance orders for the sales and technical support departments, managing customer refunds, and handling corresponding warehouse movements. The person will be responsible for completing the entire product warranty process, from diagnosis to final verification. A bilingual level of French is required, and previous experience in similar roles will be valued, as well as training in Administration (CFGM/CFGS). We offer a permanent contract with flexible working hours and an intensive work schedule during summer, within a growing company offering development opportunities.