General Manager - Cards

Description

*At GoMining, a General Manager is the end\-to\-end owner of a business direction, responsible for its strategy, P\&L, product, team, and overall results. A GM combines business, product, and operational ownership — setting priorities, managing unit economics, driving execution, and making decisions based on data. The goal is to run the direction as a business and take full responsibility for its growth, profitability, and performance.* We are looking for a General Manager to own the Cards business at GoMining. You will be responsible for the card product end\-to\-end — from issuing and processing infrastructure to activation, spending, subscription, cashback, KYC, provider relationships, and unit economics. This is a business ownership role, not just a product role. You will own the strategy, P\&L, product roadmap, delivery, key metrics, provider relationships, and engineering team behind the Cards direction. Your goal is to build a card product customers actively use while creating sustainable economics for the company. ResponsibilitiesBusiness Ownership* Own the Cards business end\-to\-end, including strategy, P\&L, budget, roadmap, and execution. * Define and manage the economics of the card program. * Own TPV, active cards, customer spending, retention, and monetisation. * Build financial models covering revenue, card issuance costs, processing costs, customer margin, and LTV. * Identify opportunities to improve profitability and customer engagement. * Present strategy, performance, and key decisions directly to C\-level stakeholders. Card Product* Own the full card customer journey from onboarding and issuance to activation and everyday spending. * Develop virtual and physical card products. * Own subscription, cashback, and other card\-related mechanics. * Improve activation rates and increase customer spending. * Develop simplified onboarding and KYC flows together with Compliance. * Own card\-related customer experience and continuously identify friction points. Issuing \& Processing* Own relationships with issuing, processing, BaaS, and other card infrastructure providers. * Manage integrations and operational dependencies. * Negotiate commercial terms with providers. * Reduce vendor lock\-in and build resilience against changes in provider terms or availability. * Ensure the card business can continue operating reliably as it scales. * Manage critical incidents involving providers together with engineering. Economics \& Growth* Understand and optimize the unit economics of every active card. * Track customer profitability, card issuance and servicing costs, transaction economics, retention, and LTV. * Identify opportunities to increase transaction volume and customer engagement. * Design product mechanics that encourage customers to keep spending through GoMining Cards. * Work with Growth and Marketing on acquisition, activation, and retention initiatives. Team \& Delivery* Lead the engineering team responsible for the Cards direction. * Work directly with the Tech Lead on architecture and delivery. * Own roadmap, priorities, backlog, releases, and key incidents. * Hire and develop team members when needed. * Build a high\-speed, data\-driven execution culture. * Use AI and automation across product development, analytics, specifications, QA, and operational processes. **Requirements** * Strong end\-to\-end experience with card products. * Experience with issuing, processing, BaaS, or card infrastructure. * Experience launching or scaling a card program. * Strong understanding of card unit economics. * Ability to model customer margin, transaction economics, issuance costs, and LTV. * Experience negotiating directly with card providers. * Experience managing dependency on external providers and ideally reducing vendor lock\-in. * Strong product and commercial mindset. * Experience owning revenue or P\&L is highly preferred. * Strong analytical and data\-driven approach. * Technical literacy and ability to work directly with engineering teams. * Experience managing product or engineering teams. * Experience in fintech, neobanking, payments, crypto cards, wallets, or exchanges is highly relevant. **Benefits** * Professional growth: support for courses, conferences, and English learning (up to 100% coverage). * Work\-life fit: remote or hybrid format with flexible hours across international teams. * Paid leave: up to 20 vacation days \+ 8 company holidays \+ 5 personal days per year * Recognition programs: structured performance reviews and team awards. * Team culture: retreats in international locations (for example, company apartments in Cyprus).