Business Development Manager (Madrid)

Description

### **The AI-powered operating system for beauty, wellness, and self-care** ##### **Fresha is the global operating system for the beauty, wellness, and self-care industry — connecting and empowering everything from hair and beauty salons and barbershops to spas, aesthetic clinics, gyms, and health clinics.** **Marketplace \+ SaaS Platform \+ Fintech** **About Fresha** Fresha is the leading AI-powered operating system trusted by millions of consumers and businesses worldwide. Over 130,000 businesses and more than 450,000 stylists and professionals globally use Fresha, having processed over one billion appointments to date. The company is headquartered in London, UK, with global offices located in New York, Vancouver, Sydney, Amsterdam, Dubai, Warsaw, and Pristina. Fresha enables consumers to discover, book, and pay for beauty, wellness, and self-care appointments with local businesses through its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with intuitive, subscription-free business software and financial technology solutions. Fresha’s ecosystem equips merchants with everything they need to run their business seamlessly — facilitating appointment bookings, point-of-sale, customer record management, marketing automation, loyalty programs, beauty product inventory, and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing via mobile apps and advanced integrations with major tech brands, including Instagram, Facebook, and Google. **Salary:** EUR 45\.000–50\.000 OTE (depending on experience) ##### **Job Description** Reporting directly to the **Business Development Team Lead**, and collaborating closely with the Sales team and prospective partners, you will be **100% focused on acquiring high-quality new businesses**. This is a great opportunity for someone seeking to work in a **fast-paced and dynamic environment**, who enjoys working **autonomously**, thrives on challenge, and wants to **make an impact**. To foster a collaborative environment that thrives on **face-to-face interaction and teamwork**, all **Fresha** employees work from the **office four days per week**, with the **flexibility to work remotely one day per week**. ##### **What You’ll Be Doing** * KPIs \- Consistently achieve sales targets * Outreach \- Call key decision-makers via phone, email, and social touchpoints to acquire new businesses (some in-person meetings may occur as appropriate) * Sales \- Present, promote, and sell products and services through product demos to prospective and existing partners * Sales Cycle \- Manage the full sales process from prospecting to closing * Partnership \- Conduct cost-benefit analysis and needs assessments with existing/potential partners to align our solutions with their business needs and goals * Collaboration \- Work closely with other departments to ensure a seamless partner experience * Market Trends \- Provide feedback on ongoing industry trends * Leads \- Contact 100% of qualified inbound leads promptly and document all call outcomes in the CRM * Commercial Partnership \- Serve as the primary point of contact for partners across all commercial activities This list is not exhaustive and other activities may be required. ##### **What We’re Looking For** * Experience \- Minimum 2 years of solid B2B sales experience with a proven track record of success * Industry \- SaaS, online marketplaces, or payment platforms is highly desirable * Relationship Building \- You are a true hunter and relationship builder * Organized \- You can multitask, prioritize, and manage time effectively * Curiosity \- You are naturally curious and have a strong desire to grow and continuously develop ##### **Desired Qualifications** * Advanced proficiency in Spanish and English would be ideal * Beauty & Wellness \- Prior experience in the beauty and wellness industry At Fresha, we value passion and potential as much as specific skills. If you’re enthusiastic and eager to learn, we encourage you to apply — even if you don’t meet all the listed requirements. We believe in fostering growth and providing the support needed for you to excel in your role. ##### **Interview Process** * Our goal is to complete the entire interview process and deliver feedback within a maximum of 2 weeks. * Every job application received is reviewed manually by our talent team. While we strive to evaluate applications within 7 days, the high volume of talented individuals expressing interest may occasionally extend this timeline. ##### **Inclusive Workforce** At Fresha, we are building a culture where individuals from all backgrounds feel comfortable. We want everyone at Fresha to feel included and truly empowered to contribute fully to our vision and goals. All applicants will receive fair consideration for employment. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other legally protected characteristics applicable in the location where the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or after joining, please let us know so we can support you.