Call Center Assistant (m/d/f)

Description

A UNIQUE OPPORTUNITY AT THE FLEXY LIVING! We are looking for a person to join the **The Flexy Living** team and become part of the commercial support and customer service department. You will be responsible for handling customer and lead inquiries, following up on registered visits, and supporting the Reception team. **What will you do on a daily basis?** * Manage calls, emails, and various contact channels with customers and potential customers. * Attend to and qualify leads, identifying their needs and providing a swift, personalized response. * Follow up on conducted visits by contacting customers to resolve doubts and identify conversion opportunities. * Keep all lead-, visit-, and commercial opportunity-related information updated in Salesforce. * Support Reception in customer service and request management. * Coordinate with commercial and operational teams to ensure an optimal customer experience. **What we are looking for in you:** * Advanced level of English is mandatory. * Prior experience in customer service and internal sales positions. Experience in accommodation sales is highly valued. * Education in Tourism, Hospitality, Commercial & Marketing, or related fields. * Experience in sectors such as hospitality, flex living, real estate, accommodations, or hotels is desirable. * Excellent communication skills. * Proficiency in CRM tools. * Availability to work on-site at our buildings when required by commercial or operational needs—especially for managing visits or during peak activity periods. **What we offer you:** On-site work at our central headquarters. Working hours from Monday to Friday, **8-hour shifts between 10:00 a.m. and 7:00 p.m.**, including one hour for lunch. Exclusive benefits: **gym access and free meals from Monday to Friday**. **MICAMPUS LIVING actively implements the right to equal treatment and equal opportunities, respecting gender, disability, age, ethnic, cultural or racial origin, marital status, as well as sexual identity and orientation of all applicants. Furthermore, we champion an inclusive culture that recognizes and values diversity.** **\#Job \#Sales \#Commercial \#Opportunity \#ProfessionalGrowth \#Diversity \#Inclusion \#micampusresidencias**