**Description:** ---------------- Join our team at **eXperience IT Solutions** and become part of a leading national IT services company! At eXperience IT Solutions, a reference technology company with over 250 professionals across Spain, we are seeking a **Microcomputer Support Technician and User Support Specialist**, with at least 2 years of experience, to join a stable, long-term project within a dynamic, service-oriented professional environment. We are looking for individuals with a strong user support vocation, incident resolution capability, and a commitment to service quality—people who enjoy teamwork and adding daily value to our clients. ***What do we offer?*** * A stable project. * Professional development opportunities and continuous training. * A positive, collaborative, and learning-oriented work environment. ***Main responsibilities:*** * User technical support (Level 1 / Level 2). * Resolution of incidents related to hardware, software, and workstations. * Support for Microsoft 365 environments (email, collaborative tools, Teams, etc.). * Incident management and tracking using ticketing tools. * Installation, configuration, and maintenance of computer equipment. **Requirements:** --------------- * Minimum 2 years’ experience in user support / microcomputer support roles. * Education: Higher Vocational Training Cycle in Network Information Systems Administration (ASIR) or equivalent. * Solid knowledge of user support and incident resolution in corporate environments. * Strong communication skills and customer orientation. ***Desirable qualifications:*** * ITIL Foundation v3 or higher certification. * MS-900 – Microsoft 365 Certified Fundamentals certification. * MS-700 – Microsoft 365 Certified: Teams Administrator Associate certification. * MS-102 – Microsoft 365 Certified: Administrator Expert certification. If you meet the requirements and are motivated to work in a technology-driven environment focused on support and user assistance, **don’t hesitate—apply now…** We want to meet you! Our commitment is to foster workplaces where people are treated with respect and dignity, always promoting the professional development of our entire team. We guarantee equal opportunities throughout selection, training, and promotion processes, providing a workplace free from any form of discrimination based on gender, age, disability, sexual orientation, gender identity or expression, marital status, or personal or social circumstances. This position is open to all candidates meeting the job requirements. Candidates holding a disability certificate of 33% or higher, as defined under the General Law on the Rights of Persons with Disabilities (LGD), will be especially valued.