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Call Center & Customer Service in Yebes

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Yebes

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Location:Yebes

Category:Call Center & Customer Service

Customer Service Role64043445608578120

OK Hiring Company

Customer Service Role

Employment Needs: We are seeking motivated and hardworking individuals to join our hospitality team as waiters/waitresses. The ideal candidates will provide excellent customer service and ensure guests have a pleasant dining experience. Job Responsibilities: Welcome and seat customers politely Take food and beverage orders accurately Serve meals and drinks promptly and professionally Maintain cleanliness of tables and dining area Handle payments and issue receipts Support kitchen staff with coordination when needed Requirements: Previous experience in restaurants or cafés preferred Basic English or Spanish communication skills Positive attitude and strong teamwork skills Ability to work flexible hours, including weekends and holidays Legal authorization to work in Spain We Offer: Competitive salary and staff meals Friendly multicultural work environment Training and growth opportunities

Adolfo Suárez Madrid-Barajas Airport

€ 1,500-2,500/month

Customer Service Agent for Store65156796986625121

Customer Service Agent for Store

Job Summary: We are seeking a customer service professional for a store with a passion for technology, focused on advising and ensuring customer satisfaction. Key Responsibilities: 1. Customer advice and terminal configuration 2. Ensuring customer satisfaction 3. Initial online training and mentoring by a senior colleague We are seeking a customer service professional for a store setting, ideally with experience in the sector and a passion for new technologies. Strong communication skills, intermediate-to-advanced computer knowledge, and a responsible attitude will be valued. Responsibilities include advising customers on billing, incidents, and complaints, as well as assisting them with terminal configuration and product presentations. The main objective is to ensure customer satisfaction with the services provided. Full-time position offered, with initial online training and mentoring by a senior colleague. This is an on-site position with working hours from Monday to Friday, 11:00 to 15:00 and 16:00 to 20:00. Salary will comply with the Call Center Collective Agreement, with a temporary contract and potential for extension. * Strong and fluent communication skills. * Intermediate-to-advanced computer knowledge. * Responsible, committed, and autonomous attitude. * Teamwork orientation and collaborative disposition.

Rúa Cuba, 16, Santiago de Vigo, 36204 Vigo, Pontevedra, Spain

Fish Worker65156790702722122

Job Summary: We are seeking proactive and responsible fish workers for manual packing of sardines and other seafood products in the food sector. Key Points: 1. Experience in packing seafood products 2. Full-time schedule from Monday to Friday 3. Morning shift We are seeking fish workers to join a team in the food sector. Main responsibilities will include manual packing of sardines and other seafood products, as well as other related duties ensuring smooth daily operations. Working hours will be full-time, totaling 40 hours per week. The schedule will run from Monday to Friday, during the morning shift. Working days will begin around 06:00 and end approximately at 14:00, including applicable statutory breaks. * Minimum 6 months’ experience performing tasks similar to those described. * We seek a proactive and responsible individual. * Proximity of residence to the workplace is an advantage.

Rúa Salto da Auga, 362, 15920 Rianxo, A Coruña, Spain

Banking Sector Telephone Agent – Alcobendas (35 weekly hours)65137706539395123

Banking Sector Telephone Agent – Alcobendas (35 weekly hours)

Banking Sector Telephone Agent – Madrid (35 hours/week) Are you interested in customer interaction and looking for a job opportunity with a leading company in its sector? At Konecta, we want to meet you! We are seeking specialist telephone operators for a customer service and telesales role, focused on delivering a high-quality experience to users. Main Responsibilities * Telephone customer support. * Handling inquiries, incidents, and requests. * Advising on and selling products/services. * Recording information in internal applications. We Offer * Temporary contract due to production circumstances, approximately 3 months in duration, with possibility of renewal. * Start date: 18/02/2026. * Weekly working hours: 35. * Rotating schedule within the 09:00–20:00 time frame. * On-site work at our Madrid offices; after completing the learning curve, remote work may be possible. * Paid, in-person training included in the contract, from 29/01/2026 to 17/02/2026, from 09:00 to 16:00. Requirements * Strong communication skills and customer orientation. * Basic proficiency with computer tools. * Availability to work rotating shifts and attend in-person training. * Learning ability * Resilience * Active listening * Empathy * Communication * Achievement orientation

Pl. Mayor, nº 1, 28100 Alcobendas, Madrid, Spain

Telemarketer/Banking - Customer Reactivation - Afternoon Shift65083869876097124

Telemarketer/Banking - Customer Reactivation - Afternoon Shift

**Description:** ---------------- Would you like to boost your career in the financial and banking sector? At Servinform, we offer you that opportunity. We are an established company, a reference in technological services, with a team of over 6,000 professionals. Right now, we are reinforcing our team for an important project within the financial sector. **Responsibilities:** The role’s mission is to contact banking clients who are currently inactive but previously expressed interest in financing products. The objective is to analyze their current situation, identify potential credit needs, and present them with suitable financial solutions, offering personalized advice and assessing the viability of each transaction. * We offer: * A 30-hour weekly schedule with a fixed afternoon shift from **3:00 PM to 9:00 PM, Monday to Friday.** * A **fixed salary of €1,062 gross/month** + commissions + additional incentives (gift cards). * One day of remote work per week. * Prior selective training of 4 days to ensure you’re 100% prepared (2 days online + 2 days in person), from January 19 to 22, from 9:00 AM to 3:00 PM. * An **indefinite-term contract.** * Location: Casablanca Industrial Park in Torrejón de Ardoz, with a shuttle service from Soto del Henares station and free parking for those arriving by car. * A positive working environment, with monthly motivational games and daily sales rewards, team-based incentive activities with prizes for meeting targets, plus an attractive variable compensation package. * A cohesive work environment, with close support to help you achieve your goals. *\*\*No sector of our society can be understood without gender equality, as well as the inclusion of people with disabilities. Therefore, at Servinform, we regard equality and diversity as essential factors for social progress, working daily toward achieving this goal.* **Requirements:** --------------- * Availability to work afternoon shifts, Monday to Friday. * Strong communication skills and clear customer orientation. * Prior sales experience will be valued. * Ability to deliver high-quality customer service and foster customer loyalty. * Proficiency in using and learning office tools. * Previous experience in the financial or banking sector will be valued.

C. Otoño, 2B, 28850 Torrejón de Ardoz, Madrid, Spain

€ 1,062/month

Technician II65071754609665125

**JOB DESCRIPTION** ------------------- We're looking for a skilled and motivated Data Center Technician\- Connectivity to join our Madrid team and help us deliver unparalleled service to our global customers. **Is this you?** Do you love solving complex technical puzzles? Are you the person others turn to for guidance on critical infrastructure? If you're a hands\-on problem\-solver who thrives on ensuring 100% operational uptime and enjoys mentoring others, this is your opportunity to make a real impact. **Your Mission:** As a Senior Data Center Technician, you will be the go\-to expert on the ground. You'll play a dual role: a trusted technical partner for our customers and a key leader within our operations team. Your work will directly influence customer satisfaction and the flawless performance of our critical infrastructure. **What You'll Be Doing:** * Be the Customer Hero: Provide expert "remote hands" support, handling everything from server migrations and installations to advanced troubleshooting and emergency maintenance. * Keep the Pulse: Execute and manage cross\-connects, cabling, and network configurations to keep data flowing seamlessly. * Lead and Mentor: Guide and develop Level I \& II Technicians, sharing your knowledge and fostering a collaborative team environment. * Drive Excellence: Develop and follow critical operational procedures (MOPs, SOPs, EOPs) to ensure the highest standards of safety and efficiency. * Champion Safety \& Compliance: Uphold our strict safety policies and ensure all work complies with company standards and regulations. **What We're Looking For:** **Must\-Have Skills \& Experience:** * A minimum of 1 year of hands\-on experience in a Data Center, Telecommunications, IT, or Network Infrastructure environment. * Some expertise in: + Structured cabling (fibre optic and copper) + Network configuration and hardware installation + Advanced troubleshooting and root cause analysis * Proficiency with standard IT tools and service management software. * Strong communication skills in English and Spanish, with a proven ability to manage customer requests professionally. **The Right Attitude:** * A Customer\-First Mindset: You listen, adapt, and strive to exceed expectations. * A Leader \& Team Player: You're collaborative, open to feedback, and enjoy helping others grow. * Proactive \& Hands\-On: You take initiative, have an incredible eye for detail, and are always looking for ways to improve. * Resilient Problem\-Solver: You stay calm under pressure and can navigate complex situations effectively. **Why Join Digital Realty?** * Be at the Core: Work in a critical role at the heart of the digital economy. * Grow Your Career: We invest in your development with training and growth opportunities. * A Culture of Teamwork: We live by our values: being Open, Collaborative, and Inclusive. * Make an Impact: We Own It, Deliver on our promises, and are Future\-Focused. **Ready to Connect Your Career to What's Next?** If you're a technical expert ready to take on a challenging and rewarding role, we want to hear from you. **Apply now to become a vital part of Digital Realty's Madrid team!** **NOTES:** The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy. Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies. Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.

C. de Emilio Muñoz, 49, 51, San Blas-Canillejas, 28037 Madrid, Spain

Sr. Commercial Property Underwriter65071635311747126

Sr. Commercial Property Underwriter

**Commercial Property Underwriter** **Make your mark in Underwriting** AIG underwriting teams help to find insurance solutions in areas including Financial Lines, **Property**, Casualty, Environmental, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. **About the role** **What you need to know:** * Manage and service an existing renewal book of commercial insurance in addition to producing and underwriting new accounts from assigned brokers * Pricing and coverage analysis of manuscript forms with the ability to tailor them to specific account needs * Presentations and marketing to brokers and insured * Achieve assigned budget targets and identify cross\-selling opportunities * Maintain profitability in his/her assigned portfolio Primary duties include: * Interacting with Regional Management, Brokers and Clients * Decision maker on new business opportunities and renewals * Participate with Distribution in communications and training with our brokers * Help implement growth objectives for the department. **What we’re looking for:** * Proven experience managing a large and diverse book of property business from multiple brokers * Bachelor´s degree preferred or equivalent industry education and experience * Fluent in English (written \& spoken) * Excellent communication and interpersonal skills * Ability to work independently to meet deadlines following company guidelines as well as in a team oriented approach to accomplish goals * Strong analysis, decision making, and organizational skills * The candidate should be results oriented * Confident knowledge of systems and PC applications, especially utilizing spreadsheets. * Communications and presentations skills * Cross Functional Collaboration and Teamwork * Client Focus and Solution Orientation: Problem Solving * Challenging with humility **We are an Equal Opportunity Employer** It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, colour, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives. Ready to prove your potential? We would love to hear from you. At AIG, we value in\-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. **Enjoy benefits that take care of what matters** At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family. **Reimagining insurance to make a bigger difference to the world** American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far\-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever\-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. **Welcome to a culture of** **inclusion** We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. *AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.* AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com. Functional Area: UW \- Underwriting AIG Europe S.A. (Spain branch)

Cuatro Torres Business Area. Torre de Cristal, P.º de la Castellana, 259C, Chamartín, 28046 Madrid, Spain

Operations Technician - Permanent, 40 hours - Madrid Airport Warehouse65071635232259127

Operations Technician - Permanent, 40 hours - Madrid Airport Warehouse

JOIN OUR TEAM AS A FLEET DISTRIBUTOR AT OUR WAREHOUSE NEAR MADRID AIRPORT Are you passionate about logistics, team coordination, and working in a high-energy environment? We are looking for a proactive and solution-oriented **Airport Operations Technician** to join our team and ensure operational excellence at a key business location. Your main mission will be to ensure that all activities and the *Ready to Rent* fleet meet the required levels to serve customer demand—especially during peak activity periods. What will you do? As an Operations Technician, your responsibilities will focus on coordination, planning, and real-time logistical management: * **Operational and Fleet Coordination:** Monitor and ensure that the available fleet (*Ready to Rent*) at the airport is sufficient to meet customer demand and forecasted peak activity. * **Fleet Logistics and Distribution:** Manage proper fleet distribution, ensuring efficient vehicle allocation to business modulations and needs through coordination with the supplier. * **Strategic Communication:** Maintain constant communication with counters (internal customers) and involved suppliers to plan operations, anticipate and mitigate factors that may affect normal operational pace. * **Reporting and Forecasting:** Prepare and review forecasts related to reservation planning, ensuring business continuity and proper resource management. * **Capacity and Parking Management:** Continuously monitor vehicle flows (*in service*), ensuring fleet levels align with available parking capacity at the base. * **Monitoring and Adjustments:** Monitor the efficient delivery of services provided by suppliers and make necessary adjustments to meet established *Forecasts*. * **Emergency Management:** In cases of chaos, incidents or emergencies, activate and coordinate emergency actions, managing operations and all support and rescue measures. * **Quality Monitoring:** Rigorously track quality indicators established in operational audits. What you need to join our team: * **Experience:** Prior experience in logistics coordination, staff or supplier management, or airport operational environments (valued). * **Analytical Skills:** Ability to work with forecasts, *forecast* data, and perform operational adjustments based on indicators. * **Organization and Management:** Strong organizational skills, time management, and ability to prioritize tasks in a dynamic, fast-paced environment. * **Problem Solving:** High responsiveness and incident/emergency management capability—remaining calm and activating solutions. * **Effective Communication:** Fluent and assertive communication to consistently coordinate with internal customers and suppliers. We offer: * **Contract:** Permanent, full-time (40 hours per week). * **Schedule:** Monday to Friday on rotating weeks, either 7:00–15:00 or 15:00–22:00; Saturday or Sunday 7:00–14:00. * **Gross Annual Salary: €28,250.59** If you are an action-oriented professional who enjoys coordinating in complex environments and thrives in teamwork, **we’re waiting for you!** Applications from people of all backgrounds, experiences, and abilities are welcome—regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability, religion, or any other dimension of diversity. We are committed to building a team that reflects the communities we serve and fostering an equitable and inclusive environment where mutual respect is essential. If you require any accommodations or assistance during the selection process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future. Job type: Full-time, Permanent contract Salary: €28,250.59 per year Application questions: * When could you start? Experience: * Logistics: 1 year (Required) License/Certification: * Driver’s license (Required) Work location: On-site

F96H+53 Madrid, Spain

€ 28,250/year

Production Operator65060271613570128

Production Operator

We are seeking a production operator for a company specializing in the manufacture of prepared Asian dishes. Key responsibilities will include handling measuring tools, small parts, and components. The position will also involve tasks in the workshop, such as product packaging and filling, as well as food collection and proper maintenance. Supervision of product quality control and recording of production-related data will be required. The working schedule will be full-time, 40 hours per week, from Monday to Friday. Working hours will be in the afternoon shift, between 14:00 and 22:00, including legally mandated breaks. * Minimum 1 year of experience in a role identical or similar to the one described. * We seek a dynamic and responsible individual. * Residence near the workplace is an advantage. Completed ESO or equivalent.

C. de Santiago, 22, 28801 Alcalá de Henares, Madrid, Spain

Parking Agent Acudas65049378559875129

Parking Agent Acudas

If there is one thing that drives and inspires us at Telpark, it is talent. The parking agent is responsible for ensuring the efficient and safe operation of a parking facility, interacting with customers, managing vehicle and customer flow, providing parking assistance, and guaranteeing compliance with parking rules and regulations. **Responsibilities:** * Customer service: * Parking management: * Commercial management: * Parking maintenance: * Information and reporting: * Resolving problems and emergency situations * Acuda service **Knowledge and skills** * Customer orientation and service * Effective communication * Commercial skills * Teamwork If you want to join a growing company undergoing a full digital and cultural transformation, now is your moment.

C. de Santiago Bernabéu, 12, Chamartín, 28036 Madrid, Spain

Finance Intern / Trainee649608773812501210

Finance Intern / Trainee

Finance Intern / Trainee The role aims to be recognized as a trusted finance team member. This role supports the finance lead in all training and development activities to develop best\-in\-class finance professionals and assists in developing their finance team. This role supports a robust control and compliance environment and contributes to implement EMEA Operations Finance innovations and projects. **As an intern in the Accounting/Finance department, you will provide full support to the department. Specifically, you will be responsible for performing the following tasks to the highest standards:** * Preparation of invoices for dispatch * Support in internal controls through spreadsheets * Assistance in internal and external audits * Performing income reconciliations and balance sheet account reconciliations * Management of inventory transfers * Support in processing orders and purchase orders * Assistance in preparing informative statements for the Tax Agency * Review of supporting documentation and assistance in administrative processes * Improvement of accounts payable processes and invoice posting * Support in filing tasks * Assistance in collection control tasks **What are we looking for?** * Ability to analyze large volume of complex financial information from many sources and create reports, forecasts, and projections * Strong problem solving skills, including ability to effectively address any issue in collaboration with others as appropriate * Ability to proactively identify and prevent potential problems * Ability to help develop problem solving skills among direct reports and other team members as appropriate * Ability to take initiative to identify, prioritize and implement all elements required for team to fulfill responsibilities * Detail oriented and organized * Ability to develop presentations and effectively present to all levels of company, hotels \& owners. * Strong communication and negotiation skills (all levels of management and external customers) * Proficient in MS Excel, Word and Outlook with the ability to quickly learn new programs when required Additional Preferences: * University degree in Accounting or Finance **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! **Diversity, Equity \& Inclusion is at the core of who we are.** We are committed to an equitable and inclusive workforce that represents all ages, genders, sexual orientation, nationalities, ethnicities, disabilities, cultures and viewpoints. Grounded in our founding purpose, we foster an environment where Team Members can be their authentic selves. Our global brands provide meeting places for people to connect, creating a welcoming environment for all. Your Candidate Experience in every selection process is very important to us. As such, you might receive an email from “The Hilton Recruiting Team” (hiltonrecruitingsurvey@hilton.com) with the subject line “Your experience with Recruiting” with a request to learn more about your interviewing experience. The email is not spam, and you can click the link. The survey should take no more than 1 minute to complete, and we would appreciate your feedback as this will help our Human Resource and Recruiting Teams to focus on what is important to you. Benefits Hilton University Mental Wellness app Go Hilton Team Member Rate Birthday off Free Breakfast

F96H+53 Madrid, Spain

Kitchen Assistant at Madrid Airport649608660880661211

Kitchen Assistant at Madrid Airport

AgioGlobal is seeking kitchen staff for the VIP areas of Madrid Airport. **Requirements:** * Kitchen assistant with experience **Desired profile:** * Candidates available for immediate start * Responsible, organized attitude and good willingness to work as part of a team. **Conditions:** * Contract through company. * Competitive salary. * Full-time position, rotating shifts: 6:00\-14:00 / 23:00\-7:00 / 8:00\-16:00 / 03:00 to 11:00 Job type: Full-time Experience: * Kitchen: 1 year (Mandatory) Work location: On-site employment

F96H+53 Madrid, Spain

CREW MEMBER648707427200011212

**Responsibilities** * Attend to and serve customer orders * Prepare delicious dishes following our high quality standards * Deliver excellent service to our customers * Maintain the workplace in optimal condition **What are we looking for?** * Professionals with experience who enjoy hospitality and are passionate about customer service. If this is you, we’re waiting for you! * Experience in the sector is valued, but if you don’t have it, don’t worry: we’ll train you! * Commitment and responsibility * Motivation to grow within our brand * Flexible availability * Positive energy * Customer orientation * Eagerness to learn **What do we offer?** * The opportunity to build a career within the brand. * The possibility to transfer to other companies within the Group. * Continuous and specialized training. * Discount program * Access to our language learning platform

C. del Arroyo de Valdebebas, 17, Hortaleza, 28050 Madrid, Spain

Service Engineer648498856531221213

Service Engineer

As a Service Engineer you will be part of the service team for workshop and field service, the Service Technician performs hands\-on maintenance, troubleshooting / assessment, repair and start\-ups on pumps and controls at customer sites \& workshops **What is the job about?** * Interact with customers \& perform workshop and field service including trouble\-shooting / assessment, inspection, reporting, cleaning, reassembly and testing of pumps and controls * Commissioning of new pumps and pumpsets / controls and operator training. * Prepare commissioning and service reports for Service Supervisor’s review. * Report on installations \& site conditions that impact the operation or lifetime of the products and scope for new service business. * Prepare service/ FAS reports **What do you need to apply?** * Electrician or Diploma in Electrical or Electronic Engineering. * Some years of work experience in similar position. * Strong competence and experience in servicing pumps, hydraulics, motor controls or rotating equipment (engine, fans, conveyers). * Consideration will be given to individuals with experience in servicing similar / other high value, technically complex electro\-mechanical products. * Knowledge in dosing and disinfection products and processes would be appreciated * Proper level of English If you would like to dig deeper into the Grundfos universe, please visit us on linkedin.com/company/grundfos or youtube.com/user/grundfos We look forward to hearing from you.

C. de Pío Baroja, 2, 28110 Algete, Madrid, Spain

Call Center Coordinator – Customer Service648429693479711214

Call Center Coordinator – Customer Service

**Company Description** Do you want to work at Europe’s leading digital automotive platform as a Customer Service Supervisor? Do you have experience working in Contact Center environments? Autohero is looking for a **Customer Service Coordinator** for our offices in Madrid, with experience in customer service and team management. **Job Description** * Support daily team coordination, contributing to optimizing team performance and efficiency. * Support service quality supervision through call reviews and other interactions. * Track, measure, and interpret KPIs, aligning them with departmental objectives. * Participate in training and onboarding of new team members on internal procedures. * Receive and make customer service calls and resolve inquiries. **Requirements** * Prior experience coordinating and managing customer service teams in Contact Centers. * Experience interpreting and using KPIs for decision-making. * Strong communication, negotiation, and attention-to-detail skills. * Minimum English level B2 (a test will be administered). * Basic knowledge of vehicles and related documentation is a plus. **Additional Information** * Permanent contract. * Working hours: Monday–Friday, 9:00–18:00. * Workplace location: Plaza Castilla / Cuzco / Valdeacederas. * Flexible compensation + company benefits.

C. de Rosario Pino, 16, Tetuán, 28020 Madrid, Spain

Teleoperator – Customer Retention (Banking Sector)648429694105611215

Teleoperator – Customer Retention (Banking Sector)

At Konecta, talent makes the difference, and we know that outstanding professionals build outstanding companies. Right now, we are looking for new team members to fill teleoperator positions for customer retention at a major banking-sector company. What do we offer? * Responsibilities: Making outbound calls to dissatisfied customers to retain them with the banking institution * In-person training from 29/12 to 13/01, 9:00–16:00 h (selective and remunerated at €10/day after successfully completing the probationary period) * Start date: 14/01 * Interim contract * Weekly working hours: 35 * Schedule: Monday to Friday, within the time frame of 9:00–19:00 h (irregular shifts, split shifts) * On-site work at our office located at Avda. de la Industria, 49, Alcobendas, Madrid (28108) * Salary according to collective agreement: €1,239 gross/month + incentives * Konecta Benefits Club: exclusive portal offering deals and discounts at numerous retailers We are an organization committed to equal opportunities for women and men, promoting equality across all our roles. Do you feel the connection? We want to meet you! * Strong commercial profile * Ability to learn * Resilience * Active listening * Empathy * Communication skills * Results orientation

Pl. Mayor, nº 1, 28100 Alcobendas, Madrid, Spain

€ 1,239/month

eCommerce Functional Analyst648423240483851216

eCommerce Functional Analyst

At ABB, we help industries outrun \- leaner and cleaner. Here, progress is an expectation \- for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. This Position reports to: Chapter Lead (ELSP Pilot) As a Business Functional Analyst, you will be a member of the Commercial Processes and Tools for Business Enablement Agile Unit, in the eCommerce Functional Analysis Chapter. You will work in the Agile Team “Manage Collaboration \& Knowledge Sharing Framework", whose mission is to manage the collaboration framework for the Division, to support planning, ideation and knowledge sharing of standard designs, best practices and guidelines. You will have the opportunity to be responsible for analyzing, managing, developing and improving global and integrated end\-to\-end business processes. By collaborating with business and IS stakeholders, you will be responsible for bridging the gap between the business and the technical environment, by gathering business requirements and using data analytics to assess processes and outline challenges, opportunities, and solutions, to support decisions for new or improved IS solutions/services. This role is contributing to the **Electrification Smart Power globally.** Preferred location: Europe The work model for the role is: Hybrid **You will be mainly accountable for:** * Uncover, collect, analyze, and prioritize business requirements, skillfully translating them into implementation stories for the development of tools for Strategic \& Portfolio Planning, backlog Execution \& Delivery, as well as ticketing tools and platforms for knowledge sharing * Translate business requirement into specifications for internal and external development team * Collaborate closely with business users and development team to establish clear development plans and testable acceptance criteria, ensuring seamless alignment and leveraging best practices to fulfill business requirements * Provide analysis for specific business functions, supplying technical and business process/data expertise to support decisions for new or changed IS solutions/services * Work together with developers and IS to estimate and monitor development effort, encompassing capacity, status, and velocity, across planned developments and releases * Confirm whether the delivered solution meets the actual specification within User Acceptance Tests * Provide training and guidance to users of the tools * Report out and provide project updates to key stakeholders **Job Qualifications:** * Bachelor’s degree in Engineering, Computer Science, Mathematics, Physics, or Statistics * 3\+ years of experience in similar technical or leadership roles * Technical proficiency in Salesforce and AI\-driven tools; skilled in Python (OOP) with familiarity in Docker, GitLab CI/CD, Azure DevOps, Jira, and Linux * Strong knowledge of Agile methodologies, providing leadership and guidance to teams in backlog management and delivery * Excellent analytical and risk management capabilities, with financial acumen to estimate costs, efforts, and manage IS solution demand * Knowledge of AI technologies and their application to optimize business processes and decision\-making * Fluent in English with excellent communication and stakeholder management skills **What’s in it for you?** We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands\-on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forward. **More about us** ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division’s portfolio includes industrial circuit breakers, low\-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world’s largest data center companies with advanced energy\-efficient UPS solutions. The Division’s ABB Ability™ Energy Manager provides a scalable, easy\-to\-use platform that helps organizations save energy and reduce CO2 emissions. **Call to Action** Guide the future. This is where innovation accelerates, industries are reimagined, and your impact powers the world ahead. Run What Runs the World. \#ABBCareers \#RunwithABB \#Runwhatrunstheworld \#Agile \#Electrification \#SmartPower \#FunctionalAnalyst \#BusinessDeveloper We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

C. de Sangenjo, 37, Fuencarral-El Pardo, 28034 Madrid, Spain

Electromechanical Technician for Temporary Lifting Equipment - Coslada648423162319391217

Electromechanical Technician for Temporary Lifting Equipment - Coslada

* Maintenance and repair of ACP-line forklifts in the company's workshops * Ensure correct application of all FMC processes * Request and track spare parts required for assigned tasks * Control of tools, equipment, instruments, and their condition * Maintain order and cleanliness at the workplace * EDUCATION: Vocational Training Level II in Electromechanics, Mechanics, or Electricity * EXPERIENCE: 2 years performing mechanical tasks * KNOWLEDGE: Office software: User level; Additional skills: Preferably experience operating retractable forklifts * SKILLS AND ATTRIBUTES: Workplace safety; Problem-solving: Planning, Evaluation, Network activation, Initiative, Stress tolerance, Learning from experience; Teamwork. * Temporary contract * Ongoing training, both in-person and via our digital academy. * Social benefits: Flexible compensation (health insurance, childcare vouchers, meal vouchers), discounts. * Working hours: Monday to Friday, 6:00 a.m. to 2:15 p.m. * Immediate start. If you believe you’re a good fit, don’t hesitate to apply! If, after reading this job description, you feel your profile matches the position, please send us your updated CV. We will contact you as soon as possible. Toyota Material Handling Spain has an equality plan; applications from all genders are welcome

C. Andorra, s/n, 28821 Madrid, Spain

Customer Service Teleoperator - Madrid, Afternoon Shift (30h/week)648422678131231218

Customer Service Teleoperator - Madrid, Afternoon Shift (30h/week)

**Customer Service Teleoperator - Madrid, Afternoon Shift (30h/week)** Do you enjoy helping people and communicating clearly? Are you motivated to join a leading multinational contact center company, working for a major player in the insurance sector? At Konecta, we are looking for proactive, committed individuals eager to learn and join our Customer Service team. Your mission will be to support customers, resolve their inquiries, and provide tailored solutions—always ensuring a positive, high-quality experience. **What are we looking for?** Team spirit and positive attitude Empathy and customer orientation Strong communication skills Basic office software knowledge Motivation and eagerness to learn **Initial training — paid!** In-person: Av. de la Industria, 49 - Alcobendas (Madrid) Start date: 30/12/2025 End date: 13/01/2026 Schedule: Monday to Friday, 09:00–15:00 **Job conditions** Contract start date: 14/01/2026 Working hours: 30 hours per week Schedule: Monday to Friday, 15:00–21:00 or 16:00–22:00 Work modality: On-site Location: Av. de la Industria, 49 - Alcobendas (Madrid) Salary: €1,062.56 gross/month **Konecta benefits** Dynamic, approachable, and collaborative work environment Konecta Benefits Club, offering exclusive discounts and offers Access to a catalog of free online courses to further your professional development We are an organization committed to gender equality and equal opportunity, promoting equity across all positions. Join Konecta and help us transform the customer experience in the insurance sector We’re waiting for you! Team spirit and positive attitude Empathy and customer orientation Strong communication skills Basic office software knowledge Motivation and eagerness to learn

Av. de la Industria, 44, 28108 Alcobendas, Madrid, Spain

€ 1,062/month

Physiotherapist648412418968331219

Physiotherapist

We are seeking a **PHYSIOTHERAPIST** for a senior residence with 62 beds. Substitute contract for vacation coverage, one month duration, 40 hours per week, split shift: from 10:00 to 14:00 and from 16:30 to 18:30. Meals included at the facility. Availability required for one Saturday or Sunday per month for on-site duty from 09:00 to 21:00. Weekday days off. Position type: Permanent contract, Full-time Salary: Starting from €1,698.54 per month Benefits: * Meals provided at the workplace * Training program * Uniform provided Work location: On-site employment

Carr. de Chamartín, 1, Chamartín, 28036 Madrid, Spain

€ 1,698/month

Telesales Operator648412170823711220

Telesales Operator

We need to hire 1 telesales operator for our offices to inform and process contracts via telephone. No prior experience required; experience in a similar role is desirable. Strong argumentation skills required. Training provided by the company, fully paid from the start of employment. Permanent contract. Compensation based on merit; initial salary according to collective agreement. Working hours: Monday to Friday, rotating shifts from 10:00–16:00 and 13:00–19:00. 30 working hours per week. Position type: Part-time, Permanent contract. Salary: €900.00–€1,000.00 per month. Work location: On-site employment.

Calle la Flor, 28, 28109 Alcobendas, Madrid, Spain

€ 900-1,000/month

Senior Lead, Executive Rewards647502297625631221

Senior Lead, Executive Rewards

Overview: Are you ready to take flight in a dynamic and fast\-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor\-made solutions around the globe, for a better customer experience.” We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe. Your activities* Review and recommend enhancements for global compensation philosophy and strategy * Prepare analyses and presentation materials for Head of Rewards CoE/CPO/NRC. * Lead and PM rewards initiatives as well as ongoing programs, e.g. * Year end processes: Annual bonus review and payout at global level * Annual merit process Global guidance and framework * Development and maintenance of global Job Architecture, pay bands, rewards tools, manuals, governance, guidelines and trainings. * Long Term Incentives * Executive compensation management, benchmark, analysis, etc. * EU Pay Directive Project * Manage projects from design through delivery, including budgeting, project planning, communication, benefits optimization, new incentives development (STI, LTI), retention programs and training for various groups of stakeholders across the organization. * Point of contact for executive leadership team, Regional HRBPs and Country Team * Works closely to TA/TM to ensure a great employee experience cycle from hiring to exit. * Continuously develop and lead implementation of initiatives that increase operational excellence in all areas of responsibility in terms of structures, processes, rewards plans, governance and guidelines. * Continues improvement. Responsible for tracking best practices and trends in the market and provide new ways of working, tools, project pipeline management, linked to Swissport growth agenda. * Remain current on industry trends, such as European pay transparency regulations, best practices, compliance, new/progressive processes, etc. * Manage vendors in terms of agreements (incl. negotiations in cooperation with Procurement), projects and ad hoc support. Your profile* University degree in a relevant field and 8\-10\+ years of relevant work experience in dynamic and high paced environments, with a focus on Compensation \& Benefits. * Fluent / Native in English is a must. * Expert in Microsoft tools, advanced Power BI is required for the role (creation of dashboards and management) * Experience in project management as well as in developing and implementing new processes. * Expertise in designing innovative strategies to serve a variety of employee segments, including executive compensation program design and governance. * Significant experience in creating and articulating complex strategies, plans and analyses to various types of stakeholders – from Nomination \& Remuneration Committee to Local HR. * Significant hands\-on experience with data modeling and analysis, as well as global benchmarking as well as financial background. * Strategic, analytical and financial skills. * Ability to comfortably interact with, and challenge, Executive Leadership while remaining accessible to everyone. * Analytical, structured, and independent working style – with high standards of quality and strong service orientation. * Ability to think outside the box, flexibility as well as negotiation skills * Intrinsically motivated self\-starter with very strong attention to detail At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Visit our website at www.careers.swissport.com to learn more about Life at Swissport. Join Swissport today and be part of a team that connects the world of aviation!

C. India, 25, Barajas, 28042 Madrid, Spain

Deployment Team Leader647072713731851222

Deployment Team Leader

**Everything you are looking for and more** We’re looking for a **Deployment Team Leader** who will take full ownership of expanding and accelerating our locker network across Iberia. In this role, you’ll coordinate the entire deployment journey from planning and preparing new sites to ensuring installations are delivered on time, on budget and at the highest quality. You’ll support and guide the team, work closely with subcontractors, remove operational roadblocks and continuously look for smarter, faster and more efficient ways to scale our network. **What responsibilities and objectives will you have?** * Lead and manage the full lifecycle of locker deployments across Iberia from planning and site assessment to installation, testing and handover. * Ensure all deployment targets are met or exceeded, including timelines, budget, quality and customer satisfaction. * Provide oversight and direction for pre\-deployment and deployment procedures, ensuring adherence to quality standards and safety protocols. * Monitor and manage KPIs related to deployment efficiency, completion rates and service quality. * Support the implementation and correct use of monitoring, tracking and reporting tools. * Identify opportunities to optimise processes and propose innovative solutions to increase speed, reduce costs and enhance overall quality. * Build strong partnerships with subcontractors, ensuring performance, compliance and smooth day\-to\-day collaboration. * Develop strategies to expand deployment capacity, improving rollout speed and volume. * Review and refine the monthly installation plan to ensure resource optimisation and timely issue resolution. * Forecast monthly demand for locker components, aligning with supply chain and inventory teams. * Provide regular updates and detailed reporting to key internal stakeholders. * Support weekly stock management and ensure material availability for ongoing installations. **Well, what will the requirements be?** * Proven experience in team leadership or supervisory roles, ideally in logistics, field operations or deployment management. * Demonstrated ability to manage end\-to\-end operational or technical project lifecycles while meeting challenging targets. * Strong understanding of operational processes and a continuous improvement mindset. * Excellent communication and interpersonal skills for effective stakeholder and subcontractor management. * Proficiency with tracking and reporting tools; experience with project management software is a plus. * Strong analytical skills for KPI monitoring and forecasting. * Fluency in **English and Spanish** (spoken and written). * Availability to travel regularly across Spain and Portugal. **What do we offer?** Language platform Wellbeing programme Flexible working hours Online platform for lifelong learning Competitive salary Flexible remuneration services can be contracted **Why join us?** Because we don’t settle — we go further and multiply impact **(10X Attitude).** Because we design every transformation around real customer value **(Passionate About Customers).** Because we make things happen fast and smart — not perfect, but done **(Go, Go, Go).** Because we believe the future belongs to those who rethink what’s possible **(Dare to Disrupt).** Because we win together — diverse, collaborative, driven by one shared vision **(One Goal, One Team).** **Inclusive Culture** **InPost has an Equal Opportunities Plan that promotes equality at all levels.** We aim for equality in the company's workplaces, as it is focused on promotion, within and outside the company, as well as gender equality, diversity, equity and inclusion of people regardless of their abilities and conditions.

Av. de San Pablo, 36, 28823 Coslada, Madrid, Spain

Customer Service Representative – Indefinite-Term Contract in Telecommunications647056785169931223

Customer Service Representative – Indefinite-Term Contract in Telecommunications

**Description:** ---------------- With 47 years of experience, Servinform has grown with a clear mission: transforming businesses through innovative technological solutions. Today, we are leaders in developing technologies such as RPA and IDP, delivering customized solutions across multiple sectors. We employ over 6,000 professionals and know that our team is the driving force behind our success. If you wish to join a dynamic, highly skilled environment with a global outlook, join us! You will become part of an established project we have been managing since 2020 for one of the country’s leading telecommunications operators, providing service to residential customers and efficiently and professionally resolving their inquiries and incidents. * **Responsibilities:** * Handle inquiries and complaints related to billing, contracted products and services, or basic technical issues (network, mobile devices, configuration, etc.). * Inform customers about available promotions, discounts, and service enhancements, promoting cross-selling and customer retention. * Process modifications or updates to services. **If you wish to continue or begin your professional career on a stable project, with a salary that may increase based on your performance outcomes and a part-time schedule allowing you to combine it with other activities, this opportunity is for you:** * **Indefinite-term contract** from the outset * Option for **hybrid remote work**, subject to meeting performance targets, once the learning curve has been completed. * Weekly working hours of 30 or 25, scheduled during the **EVENING SHIFT**, Monday to Friday (within the 3:00 PM–10:00 PM time frame). Public holidays (national and local) are covered on a rotating basis. * Collective bargaining agreement for Contact Centers; job classification: Customer Service Representative. * **Fixed Salary**, according to the Contact Center collective agreement: €1,063 gross/month for 30 hours or €886 gross/month for 25 hours. * **CROSS-SELLING INCENTIVES**: commissions starting from the first sale, with no earnings cap (team average: €250–€400 gross/month). No ceiling—earn more by selling more! * **Prior training** (unpaid and selective), lasting 7 days, scheduled in the morning from 9:00 AM to 3:00 PM. Training begins on 12/22 and ends on 12/31. Training on December 22, 23, 24, and 31 will be conducted online. * Location: **Torrejón de Ardoz**, accessible via public transport from Renfe’s Soto del Henares station (with company shuttle service) and offering convenient parking for those arriving by car. **We look forward to welcoming you at Servinform! Join a growing company that values talent and offers real opportunities for professional development.** *\*\*No sector of our society can be understood without gender equality and the inclusion of persons with disabilities. Therefore, at Grupo Servinform, we regard equality and diversity as essential drivers of social progress, working daily to achieve this goal.\*\** **Requirements:** --------------- * Experience in: Call reception with sales management (customer retention, loyalty, and cross-selling); high-quality customer service during calls, customer handling, and resolution of call objectives. * Proficiency in computer systems, Microsoft Office suite, and proprietary contact center tools. Agility in using software systems. * Strong communication skills, verbal fluency, active listening, and excellent pronunciation. * **Desirable:** Experience in the telecommunications sector; sales experience; familiarity with systems such as Siebel, MySIm, Agents, Genesys

Av. Premios Nobel, 7, 28850 Madrid, Spain

€ 1,063/month

Health & Safety Specialist646955122956811224

Health & Safety Specialist

**Job Title** Health \& Safety Specialist**Summary :** As a Health \& Safety Specialist, you’ll support the coordination, maintenance, and continuous improvement of health and safety practices at our Madrid Headquarters. You’ll help ensure alignment with current regulations, corporate standards, and site\-specific requirements. This role is ideal for someone who is committed to fostering a safe, healthy, and inclusive workplace and brings hands\-on experience in occupational health and safety. **In this role you’ll:** **In\-House Prevention Service** * Update Amadeus’ Health \& Safety Policy and Prevention Plan in collaboration with relevant teams. * Implement initiatives outlined in the annual health and safety plan. * Deliver accessible health and safety information and training to employees. * Encourage healthy work\-life habits through awareness initiatives. * Establish and maintain health and safety processes and procedures in coordination with the BFS Madrid team. **Health Surveillance** * Maintain records of health check campaigns and related documentation. * Respond to employee questions about occupational health checks. * Collaborate with the external prevention service to address incidents. * Contribute to the development of health campaigns (e.g., annual health checks, flu vaccinations). **Workplace Safety** * Conduct workplace risk assessments, including safety and ergonomics. * Perform internal health and safety inspections. * Monitor environmental conditions in the workplace. * Document and report work\-related accidents, including investigation and follow\-up. * Work with external professionals to ensure alignment with health and safety standards. **Workplace Safety (Emergencies)** * Update the Emergency Plan as needed. * Work with first aid and fire safety teams to ensure preparedness. **About the ideal candidate** * A **master’s degree in occupational health and safety** is must. * Experience in implementing and maintaining occupational health and safety programs, including risk assessments and emergency planning. * Familiarity with **Spanish occupational safety regulations and health surveillance practices.** * Ability to collaborate effectively with internal teams and external service providers. * Strong organizational and communication skills, with attention to detail and a proactive approach. **What We Can Offer You**: * A complete rewards offer: Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits. * A truly global DNA: Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. * Great opportunities to learn: Learning happens all the time and in many ways at Amadeus, through on\-the\-job training, formal learning activities, and day\-to\-day interactions with colleagues. * A caring environment: Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment. * A flexible working model: We want our employees to do their best work, wherever and however it works best for them. * A diverse and inclusive community: We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization. * A Reliable Company: Trust and reliability are fundamental values that drive our actions and shape long\-lasting relationships with our customers, partners, and employees. * A critical mission and purpose: At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose. Join us and take your career to the next level while making a significant impact on product development and user experience! **\#LI\-EMEA** **Diversity \& Inclusion** Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

C. de Agastia, 11A, Cdad. Lineal, 28027 Madrid, Spain

Customer Service Teleoperator – Telecommunications646842219192351225

Customer Service Teleoperator – Telecommunications

Join our Technical Support and Customer Service Team in the Telecommunications Sector! (Afternoon Shift) If you're passionate about **mobile telephony, internet, and technology**, and enjoy delivering **exceptional service** to customers, we want to meet you! Become part of a young, dynamic company offering an outstanding work environment. **What Will Your Day-to-Day Look Like?** You’ll be a key player in ensuring our users’ satisfaction. Your main responsibilities will include: * **Customer Support and Service:** Handling and resolving customer inquiries regarding **fiber-optic and mobile services**. * **Incident Resolution:** Identifying and effectively solving technical and billing issues. * **Clarification of Queries:** Assisting users with a solution-oriented and friendly approach. **(Important: This is a 100% support and customer service role! You will NOT make outbound sales calls or engage in telemarketing.)** **What Are We Looking For in You? (Minimum Requirements and Skills)** We seek professionals with strong customer orientation and enthusiasm to grow within a technological environment. * **Experience:** Minimum experience in customer service. Prior work as a **Telephone Customer Service Agent** will be highly valued. * **Skills:** * Excellent **communication skills** (mandatory). * Ability to **solve problems** and resolve incidents quickly and effectively. * Commitment to **service excellence**. * Ability to work well in a **team** and adapt to changing environments. * Proficiency in **basic office software**. * **Attitude:** Motivation to work for a **young and dynamic company**, eager to keep learning. **Desirable and Valuable Qualifications (You’ll Stand Out If You Meet These!):** * **Age and Education:** You are **between 18 and 30 years old**, and enrollment in the **Youth Guarantee Program** will be especially valued. * **Specific Knowledge:** Experience in the **telecommunications sector** (fiber optics, mobile telephony) or knowledge of **information technology**. * Prior experience working at a **startup**. **What Do We Offer You? (Employment Conditions Focused on the Afternoon Shift)** * **Job Stability** and the opportunity to grow with a small, friendly team. * **Part-Time Afternoon Schedule:** * **Fixed Hours:** 30 hours per week. * **Schedule:** Monday to Friday, **4:00 PM – 9:00 PM**. * **Weekends:** Only 1 or 2 Saturdays per month. * **Ongoing Training:** To help you become an expert in the sector. * **Salary:** Initial gross salary **aligned with the Spanish Minimum Interprofessional Wage (SMI)**. **If you identify with technology and seek a stable afternoon position, this is your opportunity!** Position Type: Full-time, Indefinite-term Salary: €15,000.00–€18,000.00 per year Benefits: * Option for an indefinite-term contract * Company-provided laptop Work Location: On-site

Calle de Juan Bravo, 1, Salamanca, 28006 Madrid, Spain

€ 15,000-18,000/year

Customer Service and Cross-Selling Teleoperator (Individuals) – Telecommunications646634550932501226

Customer Service and Cross-Selling Teleoperator (Individuals) – Telecommunications

**Description:** ---------------- With 47 years of experience, Servinform has grown with a clear mission: transforming businesses through innovative technological solutions. Today, we are leaders in developing technologies such as RPA and IDP, delivering customized solutions across multiple sectors. We employ over 6,000 professionals and know that our team is the driving force behind our success. If you wish to join a dynamic, highly skilled, and globally oriented environment, join us! You will be part of an established project we have managed since 2020 for one of the country’s leading telecommunications operators, providing service to residential customers and helping them efficiently and professionally resolve their inquiries and incidents. * **Responsibilities:** * Handle inquiries and complaints related to billing, contracted products and services, or basic technical issues (network, mobile devices, configuration, etc.). * Inform customers about available promotions, discounts, and upgrades, promoting cross-selling and customer retention. * Process modifications or updates to services. **If you seek to continue or begin your professional career within a stable project offering a salary that may increase based on your performance results, and a part-time schedule allowing you to combine it with other activities, this opportunity is for you:** * Permanent contract within a stable service. * Weekly shifts of either 30 or 25 hours, scheduled during the AFTERNOON (between 3:00 PM and 9:00 PM). Public holidays (national and local) are covered on a rotating basis. A limited number of morning-shift vacancies may also be available. * Pre-employment training (unpaid and selective): 8 days, mornings from 9:00 AM to 3:00 PM. Hybrid format (several days online). Start date: December; exact dates to be confirmed. * Collective agreement for Contact Centers; job classification: Teleoperator. * Fixed monthly salary according to the Contact Center collective agreement: €1,063 gross/month for 30 hours, or €886 gross/month for 25 hours. * **INCENTIVES** for cross-selling: commissions starting from the first sale, with no earnings cap. * Location: Torrejón de Ardoz, easily accessible by public transport from Renfe’s Soto del Henares station (with company shuttle), and convenient parking for those arriving by car. **We look forward to welcoming you at Servinform! Join a growing company that values talent and offers real development opportunities.** *\*\*No sector of our society can be understood without gender equality and the inclusion of people with disabilities. Therefore, at Grupo Servinform, we regard equality and diversity as fundamental drivers of social progress, working daily toward achieving this goal.\*\** **Requirements:** --------------- * Experience handling incoming calls with sales management (customer retention, loyalty, and cross-selling); call reception with high call quality, customer management, and resolution of the caller’s purpose. * Proficiency in computer systems, Microsoft Office suite, and proprietary call-center tools; agility in using systems. * Strong communication skills, verbal fluency, active listening, and excellent pronunciation. * **Desirable:** Experience in the telecommunications sector or in sales; familiarity with systems such as Siebel, MySIm, Agents, Genesys

Av. Premios Nobel, 7, 28850 Madrid, Spain

€ 886-1,063/month

Customer Service Teleoperator and Sales Auditor with Catalan646282931171861227

Customer Service Teleoperator and Sales Auditor with Catalan

Aplicalia is a company specializing in comprehensive services for the insurance sector, recognized for its commitment to quality, efficiency, and continuous improvement. With a solid track record and a constantly growing team, we are currently undergoing expansion and seeking professionals who wish to develop within an innovative, dynamic, and customer-oriented environment. In your day-to-day role, you will be responsible for: \- Providing personalized customer service via telephone and other communication channels. \- Managing and resolving incidents, ensuring an excellent customer experience. \- Auditing and evaluating the quality of sales calls. \- Analyzing the validity of verbal contracts generated by the sales team. We are looking for someone who brings: \- Prior experience in customer service and administrative functions. \- Knowledge of the insurance sector is valued but not mandatory. \- Goal orientation, analytical thinking, and teamwork skills. Minimum requirements \- Previous experience in customer service and administrative tasks. \- Knowledge of the insurance market (desirable). \- Excellent communication and persuasion skills to interact effectively. \- Goal-oriented mindset. \- Ability to work collaboratively in a team. \- Ability to audit and evaluate the quality of sales interactions. \- Bilingual proficiency in Catalan and Spanish. Position type: Full-time, permanent contract Salary: €18,092.14 per year Work location: On-site employment

C. Luxemburgo, 25, 28521 Rivas-Vaciamadrid, Madrid, Spain

€ 18,092/year

Customer Service Teleoperator646175067453451228

Customer Service Teleoperator

**Company Description** Do you want to work as a **Customer Service Teleoperator** for Europe’s leading digital automotive platform? Do you have experience in the automotive sector? Autohero is seeking a Customer Service Teleoperator for our offices in Madrid, with customer service experience and strong motivation to continue growing within the sector. **Job Description** * Receiving and making calls to customers, as well as managing the incident and complaint mailbox. * Resolving customer inquiries regarding payment processes, financing options, and warranties. * Coordinating vehicle deliveries with customers. **Requirements** * Prior customer service experience, preferably within the automotive sector. * Excellent communication skills and effective negotiation ability. * A motivated, proactive, organized individual with strong attention to detail. * Basic knowledge of vehicles and related documentation is desirable. **Additional Information** * Permanent contract. * Working hours: Monday–Friday, 10:00–19:00. * Work location: Plaza Castilla / Cuzco / Valdeacederas. * Flexible remuneration + company benefits.

Joan Maragall - Rosario Pino, Tetuán, 28020 Madrid, Spain

Hospitality Manager646096101440011229

Hospitality Manager

**Our company** Yarzin Sella is an international company specialising in high\-end corporate catering. We provide our clients, particularly start\-ups and tech companies, with exceptional food programs at every moment of the day, from breakfast to afterwork. Our approach aligns with each company’s unique DNA, ensuring the food program enhances the organization’s identity. Through a 360\-degree culinary experience, we create the perfect environment for employees to bond, collaborate, and innovate. **Your mission** As a Micro Kitchen Manager, you ensure that the micro kitchen operation runs smoothly and efficiently. You take responsibility for stock, cleanliness, and equipment, while creating a welcoming and well\-organised environment for employees. In addition, you play a key role in monitoring costs, controlling the budget, and ensuring that resources are managed responsibly. **Key responsibilities** Micro Kitchen \& Hospitality * Ensure the micro kitchen is always fully stocked, clean, and inviting * Set up and refill permanent micro\-kitchen break areas with snacks, drinks, fruit, and other supplies throughout the day * Act as the point of contact for employees regarding micro kitchen needs or questions * Collaborate with the Chef and Culinary Team to understand menus, allergens, and ingredient lists Equipment maintenance * Maintain all micro kitchen equipment (coffee machines, kettles, refrigerators, etc.) to ensure smooth daily operations * Clean and service machines regularly, and coordinate with suppliers if repairs or replacements are needed * Ensure all hygiene standards (HACCP and safety regulations) are followed Stock \& Supplier Management * Monitor stock levels and order supplies according to consumption and budget * Receive, check, and store goods in compliance with safety and hygiene standards * Track and report waste, suggesting solutions to reduce it Finance \& Budget Control * Manage and monitor the micro kitchen budget to ensure efficient use of resources * Prepare basic financial tracking reports (spend vs. budget, supplier invoices, cost trends) * Work closely with management to suggest optimisations and cost\-saving initiatives **Your profile** You are the Micro Kitchen Manager we’re looking for it you tick these boxes * Strong organisational and time\-management skills * Ability to work independently and proactively * Customer\-oriented mindset with a good sense of service * Basic knowledge or experience in budget and cost control (finance\-minded) * Positive, solution\-driven attitude when facing challenges * Competence in both oral and written English (Spanish is a plus) * Friendly and approachable personality **Contract details** * Contract: permanent contract * Start date: asap * Work schedule: 40h / week, 07:00 to 16:00 from Monday to Friday * Salary: 1 900 € gross monthly * Location : Paseo de la Castellana 28046 Madrid **Hiring Process** * First call/visio with our HR team * Visio interview with the Manager * Potentially: References \& Background check Job Type: Full\-time Pay: 1,900\.00€ per month Work Location: In person

C. de Santiago Bernabéu, 12, Chamartín, 28036 Madrid, Spain

€ 1,900/month

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