Labor Relations Technician – Central Services

Description

DESCRIPTION **Position Objective** Manage CEAR's labor administration processes and personnel control in SAP SuccessFactors (Employee Central and Time Tracking/Time Off), ensuring proper affiliation and social security contributions (AFI/SILTRA\-RED), SEPE contracting notifications (Contrat@), regulatory compliance, and data quality and integrity—providing reliable support to payroll and regional offices. Reports directly to the National Labor Relations Manager SSCC and functionally to the National Labor Relations Coordination SSCC. **Main Responsibilities:** **1\. Hiring, internal transfers, and personnel master data:** * Manage onboarding, contract extensions, conversions, and internal transfers according to legislation and internal procedures. * Maintain up-to-date personnel master data in Employee Central (position data, working hours, cost center, etc.). * Prepare and archive associated documentation (changes of workplace/category, leaves of absence, reduced working hours, certificates, etc.). **2\. Affiliation, contributions, and social security (AFI/SILTRA\-RED)** * Prepare, validate, and submit affiliations, cancellations, and data changes to the General Treasury of Social Security (TGSS). * Review SILTRA/RED return messages and errors, performing necessary corrections. * Ensure data consistency among SuccessFactors, Social Security, and payroll systems. **3\. SEPE Communications – Contrat@ (XML):** * Generate and send Contrat@ XML files (hiring, extensions, conversions) within statutory deadlines. * Monitor acknowledgments, rejections, and requests, correcting information as required. * Maintain an organized digital archive containing XML files, acknowledgments, logs, and evidence of communications. **4\. Attendance control and time management (Time Tracking / Time Off):** * Configure and maintain Work Schedules, Holiday Calendars, Time Profiles, Time Types, Time Sheets, and approval workflows. * Supervise correct operation of the time-tracking system and quality of clock-in/clock-out records. * Validate clock-ins, absences, leave types, overtime, sick leave (IT), etc., and close monthly attendance reports for payroll processing. * Ensure compliance with legal requirements regarding time registration and clock-in/clock-out procedures. **5\. Payroll, sick leave (IT), and reporting:** * Prepare and provide payroll teams with necessary data from SuccessFactors, attendance records, and Social Security, ensuring cross-system reconciliation. * Monitor and manage temporary incapacity (IT) cases and work-related accidents, reflecting their impact on attendance and payroll and preserving supporting evidence. * Produce periodic and ad-hoc reports and listings (AFI, Contrat@, attendance closures, incidents), as well as documentation for internal audits, justifications, and official requests. **6\. Labor advisory services, compliance, and continuous improvement:** * Advise managers, coordinators, and staff on contracts, attendance, leave types, IT, and basic payroll matters within the scope of responsibilities. * Monitor legislative updates (labor law, Social Security, SEPE) and internal regulations, proposing process and system adjustments. * Guarantee GDPR compliance in processing employee data and managing access rights (RBP) in SuccessFactors. * Identify opportunities for improvement and automation, and participate in internal departmental projects and procedures. REQUIREMENTS **Education/Knowledge:** * University degree, preferably in Social Sciences or Humanities (e.g., Labor Relations), or a vocational training qualification in Social Sciences complemented by at least three years of professional experience (verifiable). * Knowledge of Spanish labor legislation, employment contract types, contribution rules, and Social Security regulations. * SuccessFactors EC: Job/Employment Info, Work Schedule, Holiday Calendars, Document Generation, RBP, Workflows, Business Rules. * Time Tracking/Time Off: Time Profiles, Time Types, Time Sheet, basic validations, and time valuation. * RED/SILTRA and Contrat@ systems (acknowledgment monitoring and error correction). * Advanced office software skills (Excel: tables, lookup functions, pivot tables). * Labor and Social Security regulations, contractual classifications, and basic working-hour calculation and attendance rules. **Experience:** * Three years in labor administration, including at least two years of experience in: * SAP SuccessFactors (Employee Central and Time Tracking/Time Off). * AFI/SILTRA\-RED administration. * Contracting notifications via Contrat@ (XML). * Monthly attendance closings linked to payroll. **Competencies** * Commitment. * Adaptability to change. * Teamwork. * Planning and organization. * Analytical ability. * Interpersonal and communication skills. * Creativity and innovation. * Negotiation and mediation skills. **Desirable qualifications:** * Prior involvement with CEAR as a volunteer or employee. * Disability certificate equal to or greater than 33%. * Training in Gender Equality. * Experience managing and justifying publicly funded programs (national and international), especially those financed by European funds (FAMI, ESF, etc.) and private entities. * Experience working in the third sector. * Language: English or French at C1 level. **Offered** * Immediate incorporation. * Full-time position. * Working hours: Monday to Friday, 8:00–15:00. * **Permanent contract.** * 25 working days of vacation \+ 5 annual public administration holidays (pro-rated based on start date). * Social benefits under the CUIDA(**R**) Program: free or partially discounted services focused on physical wellbeing, emotional health (psychology sessions, physiotherapy, dental plan, nutritional counseling, among others); available to employees and beneficiaries. * Remuneration according to CEAR’s salary scales and collective agreement. * Workplace**: Glorieta de Cuatro Caminos 6\-7, 6th floor.** * **Codes:** 000/261111019/26\_0173\_T\_00 ###### ***At CEAR, we work from a firm commitment to equal opportunities, diversity, and non-discrimination, promoting safe, inclusive, and respectful workplaces for all individuals. We reject any form of discrimination based on gender, gender identity and expression, sexual orientation, origin, age, disability, religion, or other personal or social conditions. With a vision centered on building a fairer and more respectful society.***