A telephone operator is a specialist who ensures high-quality telephone communication between a company and its customers. Main responsibilities: Receive and process incoming calls; Make outgoing calls using scripts; Advise customers on services and products; Manage requests in the CRM system; Maintain communication standards and corporate etiquette. Requirements: Good communication skills, courtesy, and stress tolerance; Computer and telephone system skills; Customer orientation and responsibility. Job objective: Provide fast and courteous customer service, maintaining a positive image of the company. Prospects: Promotion to senior operator, call center supervisor, or customer service specialist. Employment type: Full-time Benefits: * Flexible working hours * Dental insurance * Optional telework Work location: On-site employment