Agentforce Developer Analyst

Description

At Accenture, we believe technology is the engine of total business reinvention. We work with leading market platforms and partners to drive our clients’ businesses forward through digitalization, AI, and data. If you want to join a Great Place To Work® and become part of a team of over 801\.000 professionals worldwide, keep reading: We are seeking an **Agentforce Developer Analyst** with technical experience in Salesforce to join our teams and participate in the development and configuration of Agentforce-based solutions. The candidate will work on the **technical configuration of agents, automations, Actions, Flows, integrations, and extensions on the Salesforce platform**, collaborating with functional analysts, developers, and architects. **Responsibilities** * Configure agents using Agent Builder. * Implement Topics, Actions, instructions, and agent capabilities. * Develop and maintain Salesforce Flows associated with business processes and Agentforce Actions. * Implement Agentforce Actions using Flow, Apex, and other Salesforce capabilities. * Develop Apex components when declarative capabilities are insufficient. * Create and refine prompts using Prompt Builder. * Integrate Agentforce with services, APIs, and data sources. * Participate in integrations with Data Cloud / Data 360\. * Collaborate with senior profiles and architects on the technical design of Agentforce solutions. * Conduct technical testing, troubleshooting, and incident resolution. * Participate in deployments and the lifecycle of Salesforce solutions. **Profile** * At least 1 year of hands-on experience working with Agentforce. * More than 2 years of experience in Salesforce development or technical configuration. * Practical experience with Salesforce Flow. * Knowledge of Apex and Salesforce development. * Familiarity with Agent Builder, Topics, Actions, and instructions. * Knowledge of Prompt Builder and ability to create and refine prompts. * Familiarity with Salesforce APIs and integrations. * Familiarity with Data Cloud / Data 360 is desirable. * Understanding of fundamental AI and generative AI concepts: LLMs, context, grounding, hallucinations, and instructions. * Strong technical analysis and problem-solving skills. * Professional English proficiency at B2 level or higher. .