Maître

Description

Job Summary: We are seeking a Maître for BLUESEA Hotels, whose primary mission will be to organize, coordinate, and supervise restaurant service, ensuring excellent customer service and compliance with quality standards. Key Highlights: 1. Joining a strong and growing hotel chain. 2. Positive work environment. 3. Professional training and development. **Description:** ---------------- At **BLUESEA Hotels**, we make travel easy, accessible, and hassle-free. We are a hotel group specializing in vacation tourism, headquartered in Palma de Mallorca, with presence in Spain’s most iconic destinations: Balearic Islands, Canary Islands, Costa del Sol, Costa Brava, Valencia, Costa de Almería, Cádiz, Costa de la Luz, Rías Baixas, Cantabria, Madrid, and Marrakech. We strive to evolve so that every stay is better than the last, embracing innovative, flexible, and responsible management. Currently, we are expanding our team and seeking to hire a **Maître** for the Food & Beverage Department, whose primary mission will be to organize, coordinate, and supervise restaurant service, ensuring excellent customer service and compliance with the company’s established quality and service standards. Responsibilities: * Organize and supervise daily restaurant operations (restaurant, buffet, bar, or other outlets). * Coordinate and assign tasks to the restaurant team according to service scheduling. * Ensure professional, friendly, and efficient customer service. * Supervise proper setup and breakdown of dining areas, buffets, and events. * Manage and resolve customer incidents, complaints, or requests during service. * Coordinate with the kitchen department to ensure smooth service execution. * Ensure adherence to quality, image, and service protocol standards. * Supervise compliance with hygiene, food safety, and occupational risk prevention regulations. * Complete department-specific records, controls, and reports. * Participate in the training, motivation, and development of the restaurant team. **Requirements:** --------------- **Professional Competencies:** * Prior experience as a Maître, Restaurant Manager, or similar role in hotels or organized food service establishments. * Knowledge of restaurant operations, customer service, and team coordination. * Ability to organize high-volume services and events. * Familiarity with hygiene and food safety regulations. * Advanced level of English. * German language skills are a plus. **Personal Competencies:** * Leadership and team management capabilities. * Customer orientation and commitment to service excellence. * Organizational skills, responsibility, and attention to detail. * Ability to work under pressure and resolve incidents effectively. * Teamwork and interdepartmental coordination. * Commitment to the company’s standards and procedures. **We Offer:** * Joining a strong and growing hotel chain. * Positive work environment. * Professional training and development.