Vidreres CEO & General Management Job Listings

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CUSTOMER SERVICE AND PRODUCT MANAGER WITH FRENCH

Industrial manufacturing company of construction materials, urban furniture and landscaping, located in Cardedeu, is seeking to hire: Customer Service and Product Manager Wet\-Cast with FRENCH. Reporting to the France Area Manager and Commercial Director. \- Education: Higher Vocational Training in Business Administration or Degree in Architecture, Technical Architecture. \- Qualities: Analytical person with commercial aptitude, ability to work in a team, good communication skills, organizational and planning abilities. Problem-solving and proactive capacity. \- Languages: Catalan (optional), Spanish and French (native or fluent). Skills: • Knowledge of the company and its commercial culture to effectively communicate to customers and/or delegates/sales representatives the potential differential values. • Customer orientation. • In-depth knowledge of the sector and its competitive landscape. • Ability to identify what the customer requests and truly needs. • Digital drawing skills (AutoCAD, SolidWorks...). • Sales and negotiation capabilities. • Knowledge of products offered. • Interpersonal relationship skills. • Analytical, synthetic and persuasive abilities. • Ability to work under pressure. • Time management. Objective: • Manage quotes/orders and provide information to the entire sales team to improve coordination between Sales and headquarters. Deliver excellent service through effective telephone and in-person support to both customers and internal/external staff. • Provide necessary technical assistance to the commercial department for the Wet\-Cast line in general, handle projects with specific characteristics, size, structure and manage projects focused on particular features with innovation and product development. Compensation and schedule: • 35,000/38,000€ gross/year • Full-time, Monday to Friday • Permanent contract Mission and Responsibilities: • Manage and prepare quotes, orders and studies. • Capture quotes prepared by the Area Manager and convert them into orders. • Communicate and maintain management relationships with France. • Control and manage CRM. • Monitor and manage international payment methods (letters of credit, INCOTERMS, etc.). • Receive and record customer complaints, identify their origin and distribute them to the relevant responsible parties. • Coordinate with the Wet\-Cast Technical Department for project development. • Support and draft installation recommendations, non-conformities, customer claims and pathology analysis reports. • Follow up on material deliveries. • Work and coordinate with Wet\-Cast production suppliers. • Plan production based on current orders in collaboration with the production department. • Define delivery times with the production department. • Customer service. • Actively search for tenders. * 2 years of experience. Experience in similar roles * French (spoken Superior, written Superior) * Spanish (spoken Superior, written Superior) * Availability of vehicle * Driving license: B * Permanent employment contract * Full-time * Other relevant data: annual gross salary 35,000\-38,000€

J9M8+8M Cardedeu, Spain

€ 35,000-38,000/year