Description
Job Summary:
This role involves answering, screening, and transferring incoming calls, as well as providing customers with basic information about rates and services.
Key Highlights:
1. Incoming call management
2. Providing basic information to customers
Responsibilities include:
Answering incoming calls appropriately based on the type and content of the call.
Answering, screening, and transferring incoming calls.
Providing accurate and basic information in person and via telephone/email.
Assisting customers in using the telephone system by providing information about the company's rates and services.
This position can be performed either on-site or remotely.
Benefits:
* Dental insurance
* Uniform provided
Work Location: On-site employment