Reception Assistant

Description

Job Summary: We are seeking reception support staff to handle check-in/check-out procedures, guest assistance, reservation management, billing, and issue resolution. Key Responsibilities: 1. Direct customer assistance and tourist recommendations 2. Reservation management, guest stay billing, and telephone support 3. Resolution of questions and issues arising during the guest stay In Ribadesella, Asturias, we are seeking personnel to perform reception support tasks. The role involves registering guest arrivals and departures, ensuring all procedures are properly documented. Additionally, direct assistance is provided to guests regarding hotel operations, and local tourist recommendations are offered. Duties include reservation management, guest stay billing, telephone support, and resolution of any questions or issues that may arise during the guest stay. Previous experience in the hospitality industry and a good level of English—both spoken and written—are required for this position. Proficiency with computers and familiarity with property management systems are essential. The contract is permanent\-intermittent, with full-time rotating shifts, including weekends and public holidays.