IT Support Technician

Description

Do you love IT or the technology sector but don’t want to spend your entire day sitting at a desk? Then this position could be perfect for you! Due to our business expansion, we have an exciting opportunity for IT support technicians to join our new team at Madrid\-Barajas Airport. This position has an initial duration of 12 months, with the possibility of extension for an additional 6 months. In this role, you will provide first-line support for critical desktop IT systems used in passenger management, including check-in and flight departure operations. Key responsibilities include: * Preventive maintenance. * Routine repairs. * Installation and calibration. **Position Requirements:** * Excellent written and spoken Spanish, and fluent English. * Outstanding customer service skills. * Ability to obtain and maintain access to the operational area (Airport Identification Card), which requires a criminal background check and verifiable employment and residential history for the past 5 years, with no gaps exceeding 28 days. **Experience:** * Minimum two years of work experience in managed airport services or with airport operators in Spain. **Working Hours:** * Weekdays: 08\.00 hrs\-18\.00 hrs; Weekends and public holidays: 09\.00 hrs\-15\.00 hrs — all year round, 365 days per year. **Benefits:** * 30 annual vacation days (22 working days) * 14 public holidays * Employee referral program Submit your application now for immediate review by clicking the link that will direct you to our application form. Your application will be retained in our files indefinitely; if you wish to have your personal data deleted, please follow the instructions provided in the confirmation email you will receive upon submission. **Join Our Team:** ServiceTec Airport Services International Limited specializes exclusively in delivering managed IT services to the global airport and aviation sectors, and has done so since 1989\. We operate worldwide with headquarters in the UK and the USA, and offices in Canada, the Netherlands, Germany, and Norway. We partner with airports and airlines of all sizes to manage, maintain, monitor, and support mission-critical IT systems essential to business and operational continuity. **ServiceTec Culture:** We are a people-centered company. We value our employees and believe they should be treated fairly, courteously, and with respect. We believe people perform best when they feel supported and know they have a team behind them. We foster talent and promote from within whenever possible. We consistently recognize employees who go “above and beyond” expectations. ServiceTec is an equal opportunities employer and fully complies with all applicable equal opportunities legislation regarding employment for all employees — whether full-time, part-time, casual, temporary, seasonal, or contractual. ServiceTec does not discriminate on the basis of sex, gender identity, sexual orientation, religion or belief, marital status, civil partnership, age, race, ethnic origin, colour, nationality, national origin, disability, or any other reason not prohibited by law. This policy applies to recruitment and selection processes (both internal and external), promotions, training, terms and conditions of employment, remuneration and benefits, and all other aspects of employment, including general workplace conduct and procedures related to termination of employment.