Sales Support

Description

Linde Material Handling is among the world's leading manufacturers of forklift trucks, indoor vehicles, and high-performance intralogistics solutions. Since 2006, Linde has been part of the KION Group. We operate in more than 100 countries worldwide and have approximately 13\.000 people working for the brand. A network of over 8\.500 service technicians ensures maximum availability of Linde trucks and solutions, supported by our global logistics network. We are built on a solid foundation through the delivery of expert services and product solutions to our customers. We believe our success stems from the skills and commitment of our team members. Our values are: INTEGRITY—we do what is right; COLLABORATION—we trust each other; COURAGE—we embrace change and innovation; EXCELLENCE—we deliver exceptional value to our customers You will work for a successful global company in an international environment. Are you ready for a new challenge? Then you could be the person we are looking for! About the company: We are a socially responsible company that provides equal employment opportunities, promotes diversity, and respects differences within our organization. We do not tolerate any form of discrimination, harassment, or aggression—verbal or physical, direct or indirect—against individuals or material property. **We offer:** ============= We seek service-oriented, committed, dynamic, versatile individuals with ambition to grow professionally within the company. This is your opportunity to develop your career within a robust, internationally expanding technology company where anything is possible. Are you ready to grow your career with us? We offer: * Temporary position * Stable employment with a market-leading company. * You will join a pleasant working environment with a committed team, where our values are integrity, collaboration, courage and excellence **Tasks and Qualifications:** ============================= **Mission:** KION Group has implemented a new ERP and CRM system. For a specific period, additional personnel are required to compensate for shortcomings in the new system. Your mission will be to provide administrative and operational support to the sales team, ensuring agility, accuracy, and proper processing of quotations, contracts, and orders in corporate systems to optimize the commercial cycle. **Key responsibilities:** * Quotation creation: Machine configuration in the system and modification of the commercial quotation Word document. * Contract and order management: Creation of contracts together with associated services, order processing, and addition of supplementary contract variants (48-, 60-, and 72-month terms). * Modifications and adjustments: Management of local modifications, handling of local manual pallet trucks, inclusion of non-loaded attachments, and adjustment of quota targets. * CRM / data management: Entering and recording commercial visits, lost opportunities, and new opportunities (opportunities) into the system. **Education, knowledge & experience:** * Vocational training in Administration, Commerce, or equivalent, with experience providing support in related sectors. * Proficiency in Microsoft Office suite. * SAP knowledge is desirable. * Written and reading English proficiency is valued; it is beneficial to understand received messages. Desirable * Knowledge of CRM, SAP, or other management tools. * Prior experience in commercial support. **Competencies & skills:** * Analytical ability focused on technical detail. * Proactivity in identifying needs and optimizing configurations. * Organizational and prioritization skills for managing simultaneous projects. * Office software proficiency. **Functions and responsibilities related to the Integrated Management System:** **Quality** Comply with quality procedures and requirements related to quotation preparation and application analysis. Ensure configurations meet contractual, legal, and safety requirements. Collaborate in detecting and resolving technical incidents. Report relevant non-conformities to the QE Expert. **Environmental** Comply with environmental performance and good HSE practices in offices. Segregate office-generated waste. **Health and Safety** Apply internal office and customer facility HSE regulations according to their CAE PRL. Prevent and control job-related risks as identified in the risk assessment. Forklift operator license if conducting demonstrations. Defensive driving of company vehicles.