Inside Sales

Description

**Who We Are** BauWatch is Europe’s #1 provider of temporary security solutions, with an annual growth rate of 30% (YoY). We operate in 11 countries, have completed over 44\.000 projects, and continue to expand rapidly. Our vision: *“Zero incidents, faster deliveries — enabled by connected intelligence on construction sites that protects from the design stage.”* We integrate robust surveillance towers, sensors, access control solutions, intelligent edge devices, fleet management, and 24/7 remote monitoring into a unified connected system. Construction and temporary sites rank among the most hazardous work environments; we are developing intelligence to detect security and safety threats before they escalate into incidents. We are seeking an enthusiastic, commercially oriented, and customer-focused professional for the **Inside Sales** position, based in Valencia, to support the Spanish market. Your mission will be to generate high-quality commercial opportunities through outbound prospecting, as well as to follow up on inbound inquiries received via email and phone. **The Role** Key responsibilities include acquiring new business opportunities through cold calling and managing potential customers throughout the entire sales funnel. You will also be responsible for CRM management, preparing commercial proposals, providing administrative (back-office) support to the sales team, executing upselling and cross-selling actions, collaborating with other departments to ensure an outstanding customer experience, and participating in industry commercial initiatives and events as needed. To succeed in this role, you must be persuasive, results-driven, and fully committed to achieving commercial goals. You must consistently demonstrate strong negotiation, communication, and customer service skills. **What Would Be Your Main Responsibilities and Functions?** * Actively identify new business opportunities through cold calls, telephone prospecting, email, and other lead-generation channels. * Manage and track commercial opportunities throughout the entire sales funnel, ensuring proactive follow-up until closure or handover to the relevant team. * Respond to and follow up on commercial inquiries received by phone, email, and other channels. * Contact prospective customers to resolve questions, gather necessary information, and qualify sales opportunities. * Conduct online meetings with prospects and coordinate in-person meetings with the Field Sales team when required. * Keep the CRM updated with all relevant information on customers, opportunities, and commercial activities. * Prepare commercial proposals, sales documentation, and provide administrative (back-office) support to the commercial team. * Handle administrative tasks related to the commercial process and customer onboarding, including PRL (Occupational Risk Prevention) documentation and other mandatory paperwork required to initiate services. * Maintain lasting customer relationships through excellent service and consistent commercial follow-up. * Identify upselling and cross-selling opportunities within the existing customer portfolio. * Develop in-depth knowledge of BauWatch’s products and services to advise customers on the most suitable solution for their needs. * Collaborate closely with Marketing, Operations, and Field Sales teams to ensure an outstanding customer experience and efficient management of commercial opportunities. * Participate in commercial campaigns, corporate presentations, trade fairs, and industry events as needed. * Analyze market trends, competitor activity, and sales funnel performance to identify new business opportunities and propose improvements to the commercial strategy. **What We Offer** * **Dynamic and rewarding role:** A challenging position offering a high degree of autonomy and flexibility within an innovative, fast-growing international company. * **Competitive remuneration:** An attractive salary package including a target-based bonus scheme, a company car, and additional benefits such as covered professional expenses. * **Flexible compensation with Betterfly:** Access to tax-efficient benefits — e.g., meal vouchers and private health insurance — which can be subscribed to via gross salary. This may help reduce tax liability and increase net salary, depending on each employee’s personal circumstances. * **Telemedicine with Savia:** Access to telemedicine services for quick and convenient online medical consultations. * **Vacations and additional days off:** 23 paid working days of vacation per year, plus statutory public holidays according to the employee’s contractual region in Spain. The company also grants **December 24th and December 31st** as additional days off, along with further days off during the year in accordance with the approved annual calendar. * **Quarterly in-person team meetings:** Gatherings designed to foster collaboration, reinforce our team culture, and promote inter-country cooperation. * **Employee wellness and incentive initiatives:** Access to wellness programs, health challenges, and wellbeing campaigns, alongside year-round employee incentive and recognition programs. **Competencies and Skills** * **Customer orientation:** Ability to understand customer needs and deliver tailored solutions, ensuring an exceptional experience and high satisfaction levels. * **Teamwork:** A collaborative individual with a proactive attitude and willingness to contribute in a dynamic environment — sharing knowledge and supporting teammates to achieve shared goals. * **Results orientation:** Strong motivation to meet and exceed commercial targets, with perseverance, initiative, and a positive attitude toward challenges. * **Autonomy and proactivity:** Ability to independently organize work, manage priorities, and take initiative to identify new business opportunities. * **Quality orientation:** Commitment to excellence, attention to detail, and continuous improvement of processes and outcomes. * **Adaptability:** Flexibility to thrive in a changing environment, adapting to new priorities, processes, and business needs. * **Communication:** Excellent verbal and written communication skills, time management, and organizational abilities. * **Consultative negotiation and sales:** Ability to identify customer needs, build trust, and close agreements using a consultative approach. **Requirements** * Minimum **3 years of experience** in telephone sales (outbound), business development, lead generation, telemarketing, telesales, or similar Inside Sales functions. * Experience managing lead-generation campaigns, opportunity qualification, scheduling commercial visits, and tracking the sales funnel. * Experience or knowledge of the **construction, equipment/machinery rental, security, or related sectors** is highly valued, as is having an established contact network in these markets. **Technical Knowledge** * Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint). * Experience with CRM tools such as **Salesforce** or **Microsoft Dynamics** is a plus. * Experience with ERP systems such as **SAP** is a plus. **Languages** * Native or equivalent level of Spanish. * English at B2 level or higher (highly valued) \- sufficient to communicate effectively with international teams and participate in internal meetings. **Other** * Valid EU driving license (Class B). ***EU Pay Transparency Directive*** *At BauWatch, we are committed to transparency throughout our recruitment process. The salary range for this position will be shared with candidates prior to the first interview.* *Any job offer will be conditional upon successfully completing the company’s pre-employment checks, conducted in full compliance with applicable legislation, including receipt of two satisfactory references.* **Are You Interested?** Submit your application promptly, including a brief introduction, your salary expectations, and your CV. For any questions, contact Raymond at **\+34 636 761 859**.