**Description:** ---------------- CT is a leading European company in engineering services and solutions, providing technological innovation throughout the entire product lifecycle, from conception to after-sales engineering. With over 38 years of growth, our success is based on fostering continuous growth and learning within our organization. Today we employ more than 2,000 people across 16 offices in 6 European countries. CT is a multifaceted company that collaborates with the most important and cutting-edge industrial companies in the aerospace, defense, automotive, rail, naval, industrial plants, and renewable energy sectors, providing product design and R&D, manufacturing engineering, and product support engineering, among others. At CT Ingenieros, we are looking for a Supervisor – Level 2 Support Technician with experience in technological environments and a user-focused orientation. **Main Responsibilities** * Resolve complex incidents that cannot be solved at Level 1. * Administer systems: Windows, Microsoft 365, Active Directory, Exchange, antivirus, printing, MDM, among others. * Provide specialized support in ICT configuration, updates, and implementations. * Monitor and resolve critical and high-priority issues. * Provide priority assistance to executive or critical users within the organization. **What We Offer** * Integration into an established company with reference technology projects. * Opportunities for continuous training and professional development. * Participation in a highly qualified multidisciplinary team. * Stable employment contract and competitive conditions tailored to your profile. **Requirements:** --------------- * Academic qualifications: Bachelor's degree, Diploma, or Technical Engineering in Computer Science or Telecommunications. * Certification: ITIL Foundation (mandatory). * Professional experience: minimum of 3 years in advanced technical support (Level 2). * Valued certifications: ITIL Foundation, Microsoft 365/Azure, security, systems (Windows Server, Active Directory, etc.).